Intake/General Case Worker Uniting NSW & ACT

JOB DESCRIPTION

About the Role

  • Full time, closed period contract until June 2024
  • Salary from $76,938 base, plus super and access to generous salary packaging options
  • Based in Wyong

This role will support the Youth and Homelessness team by providing client intakes and basic case management support to our clients who access our Doorways Hub.

Our clients are at risk of homelessness or who are homeless and often ‘drop in’ to access and receive continued support  so there are elements of case work follow up that will be required in addition to intake responsibilities.

 

What you’ll be doing in this role;

  • Respond to calls and walk ins at the Doorways Hub
  • Undertake referrals and preliminary assessments using a person centred approach to determine eligibility of for our programs within the Youth and Homelessness service
  • Complete basic case work; including case notes, assisting clients with apply for private and social housing and supporting with temporary accommodation
  • Maintain data integrity including referral/intake registers, waitlists and exit registers

 

About you

  • Minimum Diploma in Community Services
  • Experience in administration/intake duties
  • Ability to multitask and facilitate documentation in a fast paced environment
  • Knowledge, experience and/or commitment to working with Aborginal/Torres Strait Islander/CALD people and communities
  • Well developed interpersonal and communication skills
  • Ability to work independently and part of broader team

 

In return we offer:

  • Great opportunity for those to start their career in case management
  • Access to a range of employee benefits (U-Rewards program, flex time and additional week of annual leave over Christmas and up to 6 EAP sessions per annum)
  • A focus on employee well-being, with regular reflective and practice supervision opportunities.

 

For more information, please contact Soraya Kauhiva from our Talent Acquisition team to discuss further on [email protected]

Applications will be closing in one week on: Tuesday, 7 November 2023

Employment with Uniting is subject to satisfactory background checks which include a National Police Check and Reference Check.

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