• Work from home 
• Monthly rostered day off 
• Competitive base salary + 11% super
• Work for one of Australia’s largest social purpose organisations

About the Organisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client’s individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

The purpose of the Intake Officer – Child, Youth & Family (CYF) is to coordinate the referral, matching and placement process for children and young people referred to LWB in our CYF programs. The Intake Officer will be crucial in our responsiveness for young people placed in both our family based and non-family-based programs.

This position is being offered as permanent full-time working remotely from home. This position can be based anywhere in QLD.

Key Responsibilities

• Participate in and appropriately document placement matching processes and liaise with stakeholders to gather further information to inform placement matching.
• Manage requests from funding body, ensuring process is followed and all necessary documentation is received and completed according to LWB policies and procedures.
• Manage additional funding applications regarding any enhanced or additional placement funding required at the referral stage or for additional services.
• Ensure relevant area staff are appropriately consulted about all placement referrals both internally and externally to ensure matching processes are adhered to, including but not limited to Operational Managers, Cultural Support Planners, Therapeutic Practitioners and Carer Assessment and Engagement staff.
• Support carers in the initial steps of providing care for new young people placed in their care.
• Collect and document information relating to the child or young person to comprehensively assess placement matching and service allocation.
• facilitate the placement entry of Aboriginal and/or Torres Strait Islander children or young people in line with the Aboriginal and Torres Strait Islander Placement Principles.

Skills & Experience

• Relevant Bachelor’s Degree. The preferred minimum qualifications are a Bachelor’s in Social work, Social Welfare and Psychology.
• Demonstrated experience managing placement risk and matching young people placed in Family Based or Residential care.
• Knowledge of the QLD Child Protection system.
• Demonstrated awareness of the impacts of abuse, neglect, separation from families and complex trauma on children and young people in out of home care.
• Demonstrated skills in using client information data bases and recording systems.
• Ability to use initiative in the workplace and demonstrate a high level of autonomy and problem-solving skills.
• Current Drivers Licence.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Please note: To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process.

Benefits

• Competitive base salary + 11% super
• $2000 annual meal & entertainment card for everyday living expenses (for example, mortgage or rent) 
• Novated Car Lease – pay no GST on the purchase price of new car or save on running costs of existing car 
• A mobile phone and laptop
• A rostered day off per month
• Employee Assistance Program
• Opportunity to work for one of Australia’s largest social purpose organisations
• Ongoing training and development opportunities
• Travel club membership & discounted health insurance 

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact [email protected] with the subject heading “Intake Officer QLD”. Please note that we do not accept applicants to this email address, they must be submitted online.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice. Current application closing date is midnight Wednesday 11th October. 

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. If you are successful, we will discuss with you an alternative to a face-to-face interview. 

Life Without Barriers supports the Royal Commission into violence, abuse, neglect, and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here (https://bit.ly/2GzZGWA)