About the role
In this role, you will get to work within a supportive multi-disciplinary team including a GP, Clinical Psychologist, Case workers and Peer Workers all working to improve the well-being of our participants. You will be conducting screening, assessment, planning and connection to our support services. The role will manage enquiries, assess potential participant needs and ensure there is a consistent and respectful response.
While there are some face to face meetings, the majority of work is on the phone or via email. The role operates on weekdays during general office hours and is 35 hours per week. This can be worked flexibly over 4 days. A hybrid model of working from home and some days onsite can be negotiated. It is based at the Binna Burra site about 5 minutes from Bangalow.
Why it’s worth working with us
We know reward looks different to each of you and so whether its ways to make your money go further, a friendly culture supporting recognition, or opportunities to develop your skills, we want to support you in every way we can with our reward package that includes:
- Flexible working solutions to support your work-life balance
- Six weeks (pro rata) of paid leave a year to relax and spend more time on holiday
- Internal opportunities to transfer and work in other programs
- Learning and development opportunities so we can invest in your future
- Access to external clinical supervision for direct service staff
- A 24/7 Employee Assistance Programme including access to an online wellbeing platform and financial and legal advice – all free to you and your immediate family
- Salary sacrifice benefits to allow a 6-12% increase in your take home pay. Get an ATO approved incentive and access 15,899 of your salary tax free to pay a mortgage, rent, loan, credit card or even school fees. Add a meal and accommodation card worth $2,650 and ability to package the cost of laptops, phone or tablets or your next vehicle with a novated lease.
About you: Selection criteria:
- Diploma qualifications or above in Counselling, AOD, Social Work, Psychology, Mental Health or Community Services. A current and valid manual Driver’s Licence is required. A current COVID vaccination, satisfactory current Criminal Record Check and Working with Children Check are mandatory prior to commencement.
- Experience working in an intake and assessment role with good customer service skills and a professional phone manner
- Demonstrated knowledge of mental health disorders and supports with the ability to engage effectively with people in crisis and provide appropriate trauma-informed support
- Computer literacy in MS Office, client data management programs and videoconferencing
Find out more: For a position description, see https://www.buttery.org.au/employment-opportunities
For any other queries, please contact [email protected]
This role is remunerated with a rate of $34-37ph depending on qualifications and experience. (For a 38 hour week this is a package inc. super of up to 81k with access to salary packaging to potentially increase your take home pay by another 5k). This role is covering Long Service Leave until March 2023 and has potential to lead to more work with us.
How to apply: Please email your resume and cover letter to [email protected]
In your cover letter, please use each of the four selection criteria above as a heading and write a brief paragraph under each one addressing it. Unfortunately, applications that do not address the selection criteria will not be considered.
Closing date: We will be processing applications every few days so we encourage you to apply at your earliest convenience so you don’t miss out.
About us: We are a not-for-profit, charitable mental health organisation and drug and alcohol rehab in operation since 1973. Through residential and community-based programs, we specialise in the treatment of alcohol and other drug misuse and mental health concerns. Our programs are evidence-based, best-practice and informed by the latest research into addiction treatment. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
The Buttery recognises the benefits that diversity and inclusion bring, and encourages people from all backgrounds, abilities and identities to apply to our vacancies. Aboriginal and Torres Strait Islander people and CALD and LGBTIQA+ community members are encouraged to apply.