Intake Officer Youth Focus

JOB DESCRIPTION

About Us

Youth Focus is a for-purpose organisation that creates brighter futures for young people in Western Australia by offering a range of no-cost mental health services. Established in 1994, Youth Focus delivers innovative and accessible mental health services and programs across Western Australia to help at-risk young people aged 12 to 25. A key component of this is our role as the lead agency for a number of headspace centres.

We are looking for an Intake Officer to join our Metro Team. This role will be based at our Head Office located in Burswood, on Whadjuk Noongar Country.

  • Part-time position (0.6FTE)
  • NEW ROLE!
  • Fixed-term contract until June 2024

About the Role

The Intake Officer plays an integral role in the service delivery of the Perth Metro clinical team. Key responsibilities of this role include:

  • Initial intake of all referrals to determine appropriateness for service, including assessment of risk and complexity scaling.
  • Act as an information source for young people, families, agencies, and community seeking information and support over the phone.
  • Conduct initial screening assessments with young people and their families in order to provide an immediate response of either external or internal referral.
  • Act as interim holder of cases until it has been allocated and monitor ongoing mental status and risk levels.
  • Collation of referral information to present to weekly intake meeting.
  • Management of client referral/information prior to intake meeting.

About You

To be considered for this position, applicants will have:

  • Degree in Social Work, Psychology, Occupational Therapy, Counselling or Mental Health nursing.
  • Current registration or membership with appropriate professional body.
  • Demonstrated knowledge and skills working in a clinical role or triage/intake role.
  • Minimum one year working in a youth mental health setting.
  • Knowledge, skills, and experience in carrying out detailed psychosocial and suicide risk assessments.
  • Ability to work independently whilst in a team environment.
  • Demonstrated capacity to manage data information systems.

To successfully become part of our team, it is just as important to align with our values as it is to meet our selection criteria. Our values are part of who we are and are demonstrated in the way we work every day. 

Applications

Please send through your CV and Cover Letter that addresses the abovementioned selection criteria detailed under the section ‘About You’.

             Closing date for applications: 9.00am, Friday 27 October 2023


Please note:

  • Appointment to the role is subject to the successful candidate providing a satisfactory National Police Check and Working with Children Check
  • Shortlisting will commence immediately, and the role may close earlier than the date mentioned above if we find a suitable candidate
  • Due to the high volume of applications received for our advertised positions, only those applicants who are short-listed will be contacted. To those applicants not short-listed, we extend our appreciation for considering Youth Focus as a potential employer
  • For further information, a confidential discussion about the position, or for assistance in applying for this role, please contact Human Resources on (08) 6266 4333

 

Youth Focus is committed to ensuring every individual that interacts with us feels safe and is able to bring their whole selves, being welcomed with equity, dignity and respect. In doing so, we understand that we must first include, listen, and reflect in order to build trust, connect, and partner. We celebrate individuality and are guided by the stories and journeys of the communities in which we live and work. Everyone is welcome at Youth Focus.

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