- Imagine providing a mental health service that actively battles stigma
- Creating opportunities and empowering people to improve their own quality of life
- Building counter-systems, and individual and structural responses with a longer view to change health care and social policy
If your values align with ours than we’ve got an opportunity you may be interested in
We are an innovative, award winning, not for profit organisation dedicated to delivering positive outcomes in the health and social welfare sectors. Our mission is to optimise Health and Wellbeing for local communities and support young people and adults with simple to complex support needs including physical, social and mental health issues covering illness and injury.
We are seeking an experienced clinician to assist with the intake processes and triage of referrals across services. As a Referral and Triage Officer you will be involved in managing all new clients across services. You will also be managing the initial assessment with new clients, identifying their needs and connecting them with services through information line and referrals.
WHAT YOU’LL DO
- Manage intake processes and triage of referrals across services.
- Collect and record all relevant information, including presenting issue, risks, and initial screening
- Initiate client entry into systems and processes including billing and client management system, ensuring maintenance of accurate records and information into the system
- Perform clinical assessments, manage client allocation and link clients to clinicians
- Monitor and review targets, and generate relevant reports from various databases
- Actively participate in quality improvement, risk reduction activities and Work health and Safety initiatives.
WHAT TO BRING
- Qualification in Nursing/Allied Health or other health profession.
- Experience in similar role
- Knowledge of local community, health, disability & mental health services, General Practice capabilities, NGO providers and community support agencies
- NDIS, Medicare, MyAgedCare, and other relevant knowledge of fee-for-service funders, or the ability to learn quickly
- Practical knowledge of, and experience with, Client Information Management Systems (CIMS) / Medical Software Packages / Patient Resource Databases
- Understanding of risk management, identifying emerging risks and ensuring risk mitigation action plans are developed and followed through
- NDIS Worker Screening Check and WWCC
ADDED BENEFITS
- Attractive remuneration inclusive of superannuation
- Tax-Free Salary Packaging available up to $15,900
- Meal & entertainment allowance of up to $2,500
- Generous leave provisions including 17.5% annual leave loading
- Strong team support
- Access to Employee Assistance Program
- Opportunities for growth and development.
TERM
Maximum term
HOW TO APPLY
Please send your CV to [email protected] or call (02) 9477 8700.