Intake, Triage and referral officer sovereignlivesvictoria


We are seeking an experienced clinician to assist with the intake processes and triage of referrals. As the Intake Triage and Referral Officer you will be involved in managing all new clients across healthcare and community nursing services. This will include managing the initial assessment with new clients, identifying their needs and connecting them with services through care coordination and referrals.

SLV is a vibrant and dynamic health organisation providing health care services across the Victorian New South Wales and Western Australia. We provide flexible and coordinated services which suit the needs of our communities. In addition to our role providing NDIS support, we also provide support to partcipants with Department of home affairs and Australian border force based on the primary care model of health ensuring we meet our communities health needs across the lifespan, address the broader determinants of health and empower individuals, families and communities to take charge of their own health.

SLV works within a values driven care environment where our values of Respect, Professionalism, Care, Commitment and Collaboration influence the way we work and our vision to improve the health, wellbeing and strength of our communities.

The successful applicant(s) will work and learn as part of a collaborative, supportive and multidisciplinary team of health professionals as part of our Health and Wellbeing Team. In addition to being part of a workplace where staff are valued and included we offer the following benefits:

  • A culture that promotes work-life balance
  • Salary packaging/novated leasing
  • Professional development support

Key Selection Criteria:

  • Qualification in Nursing/Allied Health or other health profession
  • Knowledge of local community, health, disability & mental health services, General Practice capabilities, NGO providers and community support agencies
  • NDIS, Medicare, MyAgedCare, and other relevant knowledge of fee-for-service funders, or the ability to learn quickly
  • Practical knowledge of, and experience with, Client Information Management Systems (CIMS), Medical packages.
  • Ability to collaborate and communicate within a team environment
  • Current clear Police and WWCC

Salary is dependent on experience.

Applicants require Working Rights Visa status or Permanent Residency.

SLV is an equal opportunity employer and we are committed to providing a working environment that values and embraces diversity and inclusion. Our organisation is committed to ensuring that our workforce reflects the community we serve.

In compliance with the Victorian Chief Health Officer’s Mandatory Vaccination Directions, SLV employees must be vaccinated against COVID-19 with TGA approved vaccine and must have evidence of their vaccination status.