Intake Worker Aster HR

JOB DESCRIPTION

“We envisage a community in which women exercise equal rights, choose their own destiny and have a safe environment for themselves and their family”…

Does that vision speak to you? If so, then you will want to know more about this vacant job.
  

About the opportunity…
In this role you will be the first point of contact for women requiring support. You will assess incoming referrals and ensure they are directed to appropriate programs or agencies.
  
You will also maintain resources and information used by the team and support the group work programs in consultation with the rest of the team.
  
You will also maintain the front office and reception area including responding to calls enquiries and creating a creating welcoming and safe environment for women.
  
Hours for this role can be either Part Time or Full Time, up to 35hrs per week. Salary is classified at level 4 in the NSW SCHADS Award and the position is located in Mt Druitt.
  
  
About the employer…
The Women’s Activities and Self Help (WASH) House is a community-based information and resource centre run by women, for women. They envisage a community in which women exercise equal rights, choose their own destiny and have a safe environment for themselves and their children. They work towards this by providing information and referral, advocacy, capacity building and support services.
  
The organisation has been established in the area for over 40 years as a support and resource centre for women. Over this time, the WASH House has grown and evolved to run a range of programs including Staying Home Leaving Violence, Counselling, Case Work, Group Work and Information Services.
  
Working at the W.A.S.H House is the most challenging but rewarding job I have ever had. Supporting the women to move forward as a survivor of domestic violence and working with them to create a new way of living for themselves, their children and their families is so fulfilling. It takes so much courage to walk into our service and it’s lovely to be able to support the women who do walk in to begin to live a life free from abuse.” (Lisa, SHLV program)
  
Leave work each day feeling part of making a difference to the local community! Find out more about WASH via www.washhouse.org.au
  
  
What you will need to succeed…

  • Tertiary qualifications in a relevant field (e.g., social work, social science)
  • Personal and professional commitment to the WASH House Vision and values and working within a feminist framework
  • Minimum 2 years case support, management or intake and referral experience in the community sector
  • Experience working with women who may be affected by grief, trauma, and other complex presentations and complex needs including child protection, domestic violence and mental health
  • Ability to be flexible and manage competing demands
  • Ability to be creative and problem solve in challenging situations
  • Sensitivity to working with women from diverse cultural backgrounds and ages.
  • Experience and skills in networking with both government and non-government staff and agencies, and the ability to build and foster relationships
  • Computer skills and demonstrated high level written and verbal communication skills.
  • Superior time management and workload organisation skills

  
Could this be you? If so, we want to speak with you right away.
  
What you’ll get in return…

  • Above award wages
  • Boost your take home pay with Salary Packaging
  • Enjoy above award leave provisions and team days

  
What to do now…
Recruitment of this role is being managed by an external recruitment agency – Aster HR.
  
For an Information Package (including a Job Description), visit https://tinyurl.com/546zpnpp
or call us on (02) 4555 4634 for a confidential discussion.
  
To apply, please send us your resume and a cover letter (either written or video) that tells us:

  • What motivated you to apply for this position?
  • What experience do you have case management/intake/referral?
  • How do you manage competing demands and a fast pace in your work?
  • What is your knowledge of the current services available for women in the Blacktown LGA?
  • The skills and experience you have that will make you successful in this role.

  
Closing date: COB (5pm) Wednesday 8 November 2023
  
Aboriginal and Torres Strait Islander women and women from culturally and linguistically diverse backgrounds are encouraged to apply.
  
Being a woman a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW).
  
Please note, this workplace has committed to keeping their staff and vulnerable clients safe so have a mandatory COVID vaccination policy for all employees in place, so vaccination against COVID-19 is mandatory (2 doses).
  
 All applicants will be required to provide current clearance of an NSW Working with Children Check and undergo a Police Check.

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