Learner Support Services Case Manager ATEC

JOB DESCRIPTION

  • Provide individualised practical and emotional support in a proactive manner for the student.
  • Provide the student with practical and emotional support in the three LSS defined domains of living, learning and transition that assist the student to sustain their engagement with study and complete their qualification.
  • Maintain relevant communication with all agencies associated with the student during training and post course transition.
  • Provide a single consistent and ongoing contact point for the individual student.
  • Assess the student’s living, learning and transition needs.
  • In conjunction with the student develop and regularly review a support plan.
  • Provide and coordinate support services to the student as needed according to the suite of defined LSS services.
  • Liaise with trainers and other staff to deal with any reasonable adjustments, address any conflict or behavioral issues etc. during training.

Qualifications/Training

  • Child Safe Environments
  • Mental Health First Aid training
  • Disability Awareness training.
  • Cultural Awareness training
  • Working With Children Clearance
  • Computer literate

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