Manager – CCS Coordinators and Community Development Workers Interrelate Limited

JOB DESCRIPTION

  • Work in a collaborative team environment
  • An organisation who prides themselves on valuing work/life balance
  • Great salary, access to salary packaging and the staff rewards program
  • Established Not-For-Profit Organisation with an award winning culture

This is an exciting opportunity for a motivated and experienced leader, who is passionate about making a positive impact in the community, who is abreast of social issues and has the ability to identify and address the effects on our community and provide positive solutions.

ABOUT THE ROLE

We are currently seeking a highly motivated and experienced leader to manage and provide support to two Children’s Contact Service Centres in Lismore and the Gold Coast and our First Nations Community Development Workers in a Practice Lead position.

The Children’s Contact Service is a place for parents to engage in safe and friendly change-over and change-back in a relaxed, family atmosphere, in which children from separated families can connect with both parents.

Our First Nations Community Development Workers assist First Nations people to access Interrelate services through creating good working relationships, establishing referral pathways, developing innovative strategies, networking and promotion and enhancement of Interrelate Services. We provide cultural supervision to all our First Nations staff.

In this role, you will be responsible for:

  • Inspiring and shaping clinical thinking and practice by providing clinical supervision, workforce development, staff engagement, and collaboration.
  • Communicating effectively with staff and the community by articulating Interrelate’s purpose and strategy and engaging in community consultations.
  • Fostering strong working relationships through leadership and strategic direction.
  • Delivering results by overseeing management, meeting clinical outcomes and KPIs, and adopting a client-centered approach to service delivery.
  • Committing to supporting reconciliation between the First Nations Community and the Non-Indigenous community by engaging in community outreach, cultural awareness, cultural humility, and continuing education.

This is a permanent part-time position, working 30 hours per week (4 days). You will have the flexibility to negotiate your working days and hours of work at interview stage. However, the job may require you to work evenings and occasional weekends to support the service’s needs.

As part of this role, you will need to travel across multiple sites within the Northern region, including but not limited to Lismore and Coolangatta.


ABOUT YOU:

You possess a relevant degree in psychology, social work, counselling, social science or related discipline. You are passionate about making a difference in the lives of families and children. You are calm and approachable and are skilled at discussing sensitive subject matter in a safe and respectful way. You have experience managing and supporting multiple teams across different locations, and possess strong clinical skills, team dynamics, negotiation and conflict management, interpersonal skills, and ethical standards. Prior experience in working with children’s contact services and families and children experiencing separation, family breakdown, and high levels of family conflict, will also be highly regarded.

ABOUT US:

Interrelate is a not-for-profit provider of relationship services. Our vision is to empower people to thrive in the most vital part of their lives – their relationships.

We are committed to leading the way in providing responsive, cutting edge, transformative relationship services with and for our diverse communities, at every stage of life. We are committed to responding to the vulnerabilities of families and children in their communities and to building stronger relationships.

We deliver professional services like a big business, but with the heart of a not-for-profit. We deliver services spread across 30+ physical locations (plus online) to more than 120,000 clients and we’re backed by qualified staff and more than 90 years of trusted expertise in sensitive relationship matters. We work in a broad context, connecting people with their communities and culture.


ROLE REQUIREMENTS:

  1. Relevant qualifications: Bachelor degree in psychology, social work, counselling, social science or related discipline; or a Graduate Diploma in counselling, community service or equivalent in addition to a Bachelor degree that is not a related discipline.
  2. Demonstrated professional experience in one or more of the following:
  3. a) the provision of individual and/or relationship counselling to couples and families (3+ years preferred) and specific expertise in one or more clinical areas such as counselling, relationship education, children’s services, men’s programs, or family law; and/or
    b) early intervention, assessment, case management, and therapeutic support to children and young people experiencing risk and/or
  4. Proven knowledge of child development, child protection, mandatory reporting, suicide prevention/ intervention, trauma, and family violence issues, and an in-depth knowledge of relevant sectors and Federal and State legislation
  5. Proven track record of clinical and line supervision and support to multidisciplinary teams working with families, children, and young people experiencing challenges, and a strong commitment to, and the ability to lead staff in, working in the best interests of children as articulated in the Family Law Act 1975, in the United Nations Convention on the Rights of the Child, and in accordance with the Royal Commission into the Institutional Responses into Child Sexual Abuse Ten Child Safe Standards
  6. Highly developed leadership and coaching skills
  7. Highly developed interpersonal, conflict resolution, negotiation, and communication skills
  8. Demonstrated experience in meeting performance indicators and organisational compliance requirements
  9. Demonstrated experience in staff recruitment and development; client-centred service design and delivery; program evaluation and reporting
  10. Experience in establishing community links and contacts for the purpose of developing and promoting strategic partnerships

WHAT WE OFFER:

We offer the following competitive employment conditions:

  • Salary Sacrificing and Packaging Options (superannuation, loans, credit cards, school fees)
  • Additional days of paid leave on top of standard leave entitlements
  • Training, Mentoring, Supervision, and access to Resources
  • Employee Assistance Program
  • Opportunities for multi-skilling and up-skilling
  • High level of diversity in the role
  • Excellent working environment


HOW TO APPLY:

If you are interested in applying for this role please click on the Apply Now button to submit your application. You will be required to provide a copy of resume and respond to the selection criteria as part of your application.

Closing Date: 5pm, Friday 5 January 2024

If you have any questions regarding this position, please email [email protected]

Interrelate aspires to continue to be a leader in our community, an organisation known for working respectfully with clients from all different and diverse backgrounds. We encourage applications from people of diverse gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, or any forms of perceived disadvantage. If you will have special requirements or would like to talk to us before submitting an application, please do not hesitate to contact us at [email protected] and we will organize for you to chat with an appropriate staff member to explain how we can help you.

All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.

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