Manager – Counselling Service Flinders University



Continuing | Full-Time

Higher Education Officer Level 9

Salary Range:
$117,516 – $125,750 p.a.

Reporting to:
Director, Student Services

Deputy Vice Chancellor (Students)

About the Office of the Deputy Vice Chancellor (Students)

The Office of the Deputy Vice-Chancellor (Students) provides administrative support to key strategic and operational functions of the University’s student-related and academic services. Under the general portfolio, the Office team support Portfolio leadership and facilitate dialogue between key service areas to help the Portfolio ensure Flinders’ educational offerings are innovative, of assured quality, and are student centred. This drives our values and ethos, our impact and engagement, and our vision to be internationally recognised as a world leader in research, an innovator in contemporary education, and the source of Australia’s most enterprising graduates.

About the Role

As the Manager, Counselling Service you will be responsible for providing leadership and management to a team of Counsellors and project/support staff who provide a range of services to enhance student wellbeing including intake and assessment, complex case management, counselling, group programs, and wellbeing initiatives. You will have a key role in ensuring that efficient models of services, systems and processes are in place to support student wellbeing. You will provide professional supervision to the team and will support the Director of Student Services to assess risk in complex cases and to manage resources to ensure the demand for service is met.

About You

You will be an experienced Psychologist or Social Worker who is able to lead and develop high performing teams in providing support services and programs that enhance wellbeing. You will be an excellent communicator with highly developed interpersonal skills enabling you to effectively build relationships and manage stakeholders with competing demands. You will be a problem solver, with high level analytical skills and experience in solving complex problems requiring strategic thought and independent judgement.

To be successful in this role you will also demonstrate:

  • Relevant tertiary qualification or an equivalent combination of experience and/or education and/or training
  • Registration as a Psychologist with the Psychological Board of Australia or eligibility for membership of the Australian Association of Social Workers.
  • Proven ability to develop, deliver and evaluate effective services and programs that address wellbeing.
  • Understanding of the higher education sector and factors that impact on wellbeing.
  • Demonstrated experience in providing professional supervision to a team of experienced counsellors, including psychologists and social workers.

Life at Flinders

We’re transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don’t just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

  • 17% Superannuation + salary packaging options
  • Flexible working arrangements
  • Wide range of professional development activities and services
  • We embrace diversity and promote equity and inclusion for all students and staff
  • Vibrant campus life and amenities including on campus health care services, gymand childcare centre (Bedford Park, South Australia).

Prescribed Conditions for Employment

  • A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.
  • Flinders University has introduced a COVID-19 Vaccination Policythat requires all new staff members to be up to date with their COVID-19 vaccinations, subject to medical exemptions and limited exemptions.
  • It is a requirement of this position that the incumbent maintain a current Working With Children Check which is satisfactory to the University in accordance with the Child Safety (Prohibited Persons) Act 2016 (SA).

How to Apply and Information

Applications to be submitted before 11:59 pm Sunday, 16 October 2022.

Please note, late applications and applications sent via agencies will not be accepted.



Flinders University

Job Salary

$117516 - $125750 p.a. + 17% Super