An exciting and rewarding opportunity for Registered Nurse, Social worker or Occupational therapist with appropriate knowledge and skill in mental health assessment to join our friendly and supportive team.

What We can Offer You:

• Access to salary packaging, novated leasing, and Fitness Passport.
• Access to education and development to support your personal growth as clinician.
• Located within tranquil and leafy Macquarie Hospital Campus with ample access to free parking.
• Relaxed and peaceful atmosphere.
• Future opportunity to work from home on Night shifts.

Employment Type: Temporary Full Time until 18 August 2024
Position Classification: Dependent on Qualifications
Remuneration: Dependent on Qualifications
Hours Per Week: 38
Requisition ID: REQ448125

Salary per week:
Registered Nurse: $1,342.54 – $1,884.90
Allied Health Professional Level 1/2: $1,359.64 – $1,939.70

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives 

Where you’ll be working
NSLHD Mental Health Telephone Access Line office is located in Macquarie Hospital Campus.

What you’ll be doing

Mental Health Telephone Access Line clinicians will be required to conduct mental health and risk assessment over the phone and refer individuals to appropriate services within Northern Sydney Local Health District or to another appropriate service provider.

Clinicians will be required to document calls appropriately and maintain a high standard of customer service, including a timely response to incoming calls. The role will be both challenging and rewarding. As a frontline mental health clinician, you may have contact with a wide range of callers with various mental health concerns, including people who may be in a highly distressed state, those needing longer-term mental health support, or others seeking general advice and assistance to help manage their mental health needs.

People of Aboriginal and/or Torres Strait Islander background encouraged to apply.

Candidates will need to meet the following criteria:

1. Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them.
2. Tertiary qualifications as per clinical discipline (Nursing, Social Work, Occupational Therapy) with full AHPRA registration or eligible for full membership with AASW.
3. Demonstrated experience working within mental health settings, and skills conducting mental health triages and assessments across the age-span.
4. Advanced written and oral communication skills, including the ability to effectively engage consumers over the telephone. Ability to liaise with internal and external stakeholders.
5. Ability to remain calm in stressful situations and challenging circumstances and
6. Ability to work both independently and as part of a team within a critical environment.
7. Ability to understand, interpret, and analyse complex issues with proven conceptual thinking skills for effective problem solving and decision making.
8. Advanced computer literacy with demonstrated experience in the use of Windows-based applications and touch typing skills

Need more information?
  1) Click here for the Position Description
  2) Find out more about applying for this position
For role related queries or questions contact Fenty Susana on [email protected] or 02 8877 4070

All NSW Health workers are required to provide evidence of having received two doses of COVID-19 vaccine in accordance with the Australian Technical Advisory Group on Immunisation (TGA).  Employees working in a clinical area or are required to attend clinical areas are considered category A and need to meet the requirements of the Occupational Assessment Screening and Vaccination Against Specified Infectious Diseases Policy Directive.

Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. 

Applications Close: 14 December 2023