Mental Health Support Worker Mind Australia


  • Support clients with mental ill health to positively work towards their wellbeing goals and independent living
  • Permanent Part time | Working up to 30.4 hours a week
  • 24/7 Rotating Roster | Drouin Location


Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 40 years.


We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion.


About the role

The Housing with Support residential service is a long-term integrated social housing program for people living with severe and enduring psychosocial disability. The Haven residences are staffed 24/7 and designed like a ‘home away from home’ funded through client’s NDIS packages with practice guided by Mind’s Model of Recovery Oriented Practice, Haven service model and Dual Disability framework. The service works collaboratively with clients providing personalised 1:1 support, shared supports and group activities based on strengths and goals identified in an individual’s recovery plan to build daily living skills, strengthen relationships with families and carers, enhance social connections and community networks, and grow confidence and capacity to live safely in the community.


We are a seeking compassionate, resilient Mental Health Support Workers for permanent, part time (working up to 30.4 hours per week) opportunities to work on a 24/7 rotating roster with some sleepover shifts, in Drouin. You will play an integral role providing positive person-centred, recovery-oriented supports to clients to achieve their wellbeing goals, develop capacity and life skills, strengthen social connections, enhance support networks and grow confidence to live independently.


Key responsibilities

  • Deliver high quality services and facilitate positive educational and social experiences.
  • Support clients to return to their community, live independently and enjoy a meaningful life through a staged approach to recovery.
  • Work as part of a multidisciplinary team offering specialised psychosocial support.
  • Plan and deliver group programs that aid clients to build their skills and focus on recovery.
  • Collaborate with a range of services and the community to ensure a co-ordinated, integrated response to client’s recovery goals.
  • Assist clients with personal care tasks where required.


What you’ll bring

  • Tertiary qualifications (minimum Certificate III) in Mental Health, Psychology, Social Work, Occupational Therapy or other health-related field.
  • Expertise in working with people with mental health issues, complex needs and interacting with families and carers.
  • Ability to provide information and mentoring to build capability, establish social relationships, create community networks and access to relevant services.
  • Experience in facilitating group activities for clients experiencing mental ill health is desirable.
  • Understanding of the Community Services sector and ability to build strong relationships with service providers, clinical teams and key stakeholders.



  • Attractive Not For Profit Salary Packaging benefits up to $15,900pa.
  • Flexible work arrangements to suit your lifestyle!
  • Learning, development and career opportunities.



To obtain a position description and apply online visit Mind CareersReference number 493958. Online applications must be submitted by 11pm Monday 11 September 2023. Please contact the person below for more information.


Marie Vasishta – The Haven Foundation Establishment Operations Lead

[email protected]


Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds. The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.

 PD Mental Health Support Worker (Housing with Support) 20230627.pdf