Mental Health Support Worker Mission Australia


  • Permanent| Full Time
  • Location: Campsie NSW
  • Salary – $84K + Super + Salary Packaging Benefit
  • Make a meaningful difference to the lives of Australians in need


Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose


Your Opportunity

Our Canterbury Bankstown Youth Service (CBYS) assists young people and young families 16 to 25 years old, who are homeless or at risk of homelessness and who are dealing with complex issues. CBYS provides a range of support services and accommodation options which clients can access in any capacity and at any stage of need.

To support clients in the provision of welfare [LK1] support, in particular the provision of services to face [LK2] homelessness and other related issues.

Your key responsibilities will be to:

  • Respond to referrals of clients to the service from internal and external support services and conduct over the phone and formal face to face assessments of suitability for support.
  • Work with clients to create holistic and strength based individualised health plans including referral to mental health and AOD services as needed
  • Conduct mental health and AOD group sessions for clients where necessary and appropriate
  • Assist clients in the process of transitioning out of the service, into independence or other services
  • Work with families, the local community and service providers to adopt a holistic and culturally safe model that improves outcomes for individuals and families experiencing issues associated with MH, and/or AOD
  • Assist Program Manager and other employees in addressing complex cases or emergency situations

Requirements for Success

To be successful in this role you will need to possess:

  • 2 year Diploma in Social Welfare related study or relevant industry experience
  • Sound knowledge/experience working with youth Mental Health and AOD
  • Group facilitating Experience
  • Current Driver’s Licence


Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people and child-safe certificate. 

Culture & Benefits  

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks.  


Our culture 

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We’re committed to the safety and wellbeing of each other and the people we serve. 

We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. 

Find out more about a career with Mission Australia

If you need support to submit your application, please email [email protected]


Your benefits 

  • Rewarding work – every day you know you’re making a real difference 
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)  
  • Generous discounts with health insurance and major retailers  
  • Free external, confidential counselling and access to chaplaincy support


How to apply 

To be considered for this opportunity, please click ‘Apply for this job’ and send your cover letter and resume today. As a committed Circle Back Initiative employer, we will respond to your application.

For more information, feel free to view the Position Description via  Mental Health Support Worker.pdf

For further information regarding working with us, visit Working for Mission Australia.


Applications will be shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.