About CareChoice

CareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of services and provide complex support across the Disability, Out of Home Care (OoHC) and Private Aged Care sectors in a range of settings including home care, residential, community and Specialist Disability Accommodation.

CareChoice is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care. The CareChoice team are passionate about their work and pride themselves in delivering an exceptional calibre of service.

Our values:

Our philosophy of service provision is based upon our values of:

• People, First 
• Brilliant Together 
• Bring Our Best. Always 
• Relentless Optimism 

Benefits & culture

CareChoice is proud to be an EEO employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

As a CareChoice employee, benefits you’ll be able to take advantage of include:

• Access to your pay as you earn it via our financial wellbeing partner
• Employee Pathways Scholarships
• Employee Support Fund
• Free ongoing training and development
• Annual recognition awards
• Paid Pregnancy loss leave for either parent
• Flexible work
• A number of employee wellness platforms including EAP and Care4U, free flu shots and travel discounts.
• Discounts with major retailers including:
  • Car and Health Insurance
  • Fuel
  • Groceries and food
  • Gas, Electricity, Internet, and Mobile Phones
  • Pet supplies
  • Movie tickets
  • Other major retailers such as Catch, Myer, Kmart, Big W, JB Hi Fi plus many more.
• Monthly Recognition & Reward for Employee of the Month
• Service Recognition Program
• Career development opportunities including secondments and Job-Ride-A-Long program

From the moment you step through our doors, you’ll feel welcome and supported to do your best work and really make a difference in people’s lives.

How you’ll make an impact

Are you a qualified mental health support worker with current or previous experience dealing with complex clients? Are you looking to upskill and for your next career development opportunity? 

We’re currently recruiting for a Mental Health Team Leader to join our complex disability team, with clients located throughout south-eastern suburbs of Melbourne. Reporting directly to our Complex Disability Manager and/ or our Regional Service Manager, you will be responsible for supervising, managing and motivating team members throughout the complex programs on a daily basis, ensuring the team provides quality services and safeguards to our clients that promote opportunities for meaningful participation and active inclusion in society.

A day in the life as our Mental Health Team Leader with CareChoice, may see you supporting your team with:

• Support, coach develop and foster a capable workforce for staff on allocated programs, ensuring staff are well matched to meet participant needs and preferences and supports are delivered according to the support plans, directions by the clinical/allied health teams, NDIS Principles or National Quality Standards and Legislative requirements.
• Promote quality and best practices through examples, models, and tools, and practise leadership and coaching to staff to ensure programs deliver real and meaningful outcomes for clients.
• Manage the daily operations of support services, including the provision of formal supervision and management of staff and facilitating care team meetings.
• Manage staff rostering to match worker capabilities with client needs and preferences.
  Provide debriefing, practice leadership, coaching and feedback on positive behaviour support to staff.
• Support and reinforce a work culture that promotes mutual respect, diversity and inclusion and zero tolerance of any behaviour or circumstance.

About you

As a positive role model with a ‘can do attitude’, you’ll have a high degree of initiative and strong desire to achieve outstanding results. 

It’s not essential, but if you have a nursing/social work/psychology background it would be advantageous.

Ideally, you’ll have:

• Previous experience supporting clients with complex needs in the community
• Relevant qualifications in the mental health/ disability and community services (Certificate IV in Mental health/Disability or equivalent)
• Psychology Degree, Graduate Certificate in mental Health Nursing would also be considered.
• A genuine desire to ensure that clients receive exceptional service
• Willingness to work as part of a team and cultivate a strength-based approach
• Knowledge of restrictive practices
• Knowledge and experience writing person-centred plans
• Excellent attention-to-detail and supervisory skills

Mandatory Requirements:

• You must currently hold First Aid and CPR qualification
• Valid and current Victorian Driver’s Licence
• NDIS Worker Screening Clearance and Working with Children Check (or willing to obtain)