About Goal Coach

Goal Coach is a fast-growing business that offers a differentiated and innovative approach to addressing mental health needs in Australia’s NDIS sector and more broadly. Our mission is to help our clients live life well! 

Goal Coach was founded by a team with deep experience in the NDIS, mental health and aged care sectors, and a long track record of setting up and scaling businesses and organisations, across multiple disciplines such as client intake, servicing, operations, HR and team scaling and recruitment, marketing and finance.

Role details

Our Junior Coaches work with our Recovery Coaches and Customer Success team to support our clients.  

Your responsibilities will include: 

• Client sessions, interaction and support
• NDIS related research and service coordination 

 Your background

• Interest in mental health, ideally with some work experience and study in Psychology, NDIS support work, Nursing or Aged Care 
• Experience with customer service
• Exceptional organizational skills
• Passionate about helping organisations grow and onboard new clients and partners
• Superb communication skills and relationship building skills 
• Able to work cross functionally with a highly flexible attitude 
• Strong process management and improvement skills 
• Keen to have an impact in building something – not be a cog in a wheel 
• Highly proactive and self starting

Key benefits

• Learn and extend your insights into mental health in Australia
• Work directly with a recognized leadership team in Australia’s mental health and NDIS sector
• Benefit from being a relatively early joiner in Goal Coach’s team – you will be offered opportunities to develop your career on a long-term basis.
• Flat structure with significant autonomy
• Fully remote work environment – work from home, with flexible hours!

Be part of a life-changing team: Join us as we drive growth in one of Australia’s most rewarding sectors, and help us raise the standard of care in our communities.

To apply

• Please email your resume and an explanation of why you’re interested in the role