NDIS Mental Health/Peer Support Workers – Melbourne and Geelong Alacrity Health


Alacrity Health are recruiting for all regions of Metro and Outer Melbourne, as well as Gippsland! Work in your area in a rewarding community outreach role with extensive support and progression opportunities.

Please note this is a mental health specific role. Those with only a background in disability/aged care/unrelated health field will not be successful for this role.

Alacrity Health are looking for peer & mental health support workers across Melbourne, Gippsland and Geelong! Please note that this position is currently casual. However, opportunities for PT/FT are available in the future.

Please note this is mental health specific and requires a background/education in the mental health field.

This position forms part of our Mental Health Support Work team that specialise in supporting people with psychosocial disability inside the NDIS, however additional duties, should you be interested, involve attending Alacrity Health day trips, retreats, and other fun activities. Please note that this is a mental health, not a disability role, and applicants are expected to have relevant mental health qualifications and/or experience.


  • Competitive pay rates, above award, including pay for travel
  • Planned and regular shifts for you to plan your work / life balance, including working within the area you want.
  • A supportive, peer-run employer
  • Focused and extensive support and supervision to ensure employee development
  • Strong, flexible internal progression opportunities

Alacrity Health is an equal opportunity employer supporting diversity in the workplace. We welcome applications from diverse backgrounds, and people with lived experience of mental health issues and of supporting family members with mental health issues.

Our community support team (CSW) provides 1:1 or group assistance, utilising their experience to give trauma-informed care to our participants with mental ill health.

Our peer support work team (PSW) operates similarly but utilising their lived experience as a crucial part of their role.

Please note that for the outreach component of your role, you will need to use your own vehicle. Travel reimbursements for this are paid on top of your remuneration.


Alacrity Health are uncompromisingly seeking people who fit into the values and culture of the organisation. We believe that to foster an organisation that values community and the environment we need to allow people to grow in our organisation that share these commitments. Such values include:

  • Having a passion for supporting the community, with excellent communication skills
  • Commitment to improving service delivery and challenging ideas;
  • Remain calm under pressure, with sound skills in risk assessment
  • Open-mindedness, with an ability to provide safety to at-risk people
  • Independent but keen to work as part of a team towards mutual goals


Service delivery and development

  • Empower participants with therapeutic supports involving 1:1 mental health support, and support participants to gain/maintain independent living skills such as budgeting, cooking, etc.
  • Working collaboratively with consumers to identify their needs, set goals and develop a plan to meet those goals


  • Record case notes as required
  • Completing reports and client assessments

Professional development

  • Participate in Practice Development sessions (supervision) with manager
  • Actively work to improve identified skill areas


  • A tertiary or other qualification, or experience in a related field
  • An NDIS Worker screening check (undertaken prior to commencement)
  • Current Working with Children Check
  • Australian Working Rights including evidence of vaccinations
  • Current Australian Drivers license and vehicle with insurance
  • Computer literacy

Applications should include CV and a Cover Letter explaining your interest in the role and working at Alacrity Health. Please include at least two current referees.

Please note we have no closing date and we hire suitable applicants as they apply, therefore you are encouraged to apply without delay to avoid missing out on an opportunity with us.

To discuss the position, please contact Hayden Heatherington, Director, at 0481 810 696 or at [email protected], using the subject line: NDIS Mental Health Support Work Role Enquiry