NQDVRS Domestic Violence Integrated Services Facilitator COCAITH


North Queensland Domestic Violence Resource Service

Domestic Violence Integrated Service Facilitator


Social, Community, Home Care and Disability Services Industry (SCHADS) Level 5 (Modern Awards)

The position – Part Time – 27.5 hours a week (0.7 FTE)

About the role

This is a new role which provides an incredible opportunity to work in the Townsville domestic and family violence sector. 

The purpose of the role is to facilitate an integrated partnership response to the issue of domestic and family violence (DFV) in the Townsville region. The role works to increase DFV understanding, accountability and collaboration across the service system and wider community, to coordinate prevention activities and build a consistent and timely response to DFV. 

Working closely with others across the Townsville Domestic Violence Integrated Response (DVIR) Partnership, the role will develop, oversee, and coordinate the delivery of agreed programs of work. This includes fostering relationships, identifying service gaps, managing projects, delivering training, capacity building and facilitating actions groups, networks, and support to the governance group.  Based in Townsville, the role will include outreach across the Townsville Region.

The role is 27.5 hours a week (0.7FTE) working alongside a highly skilled, fun, and collaborative team. You will have opportunities to benefit from ongoing professional development, attractive salary packaging and excellent work/life balance.

About you

The successful candidate will have a collegial approach, able to cultivate a sense of solidarity with a deep commitment to ending DFV.

You will be able to demonstrate you can meet the following Key Selection Criteria

  • Tertiary qualification in social work, community development, human services or related discipline (or 5 years’ experience in a similar field will be considered). 
  • Demonstrated knowledge and experience working in or with the Domestic and Family Violence sector with an understanding of current legislation (Domestic and Family Violence Act 2012, Child Protection Act 1999), Common Risk Assessment Framework and DFV Information Sharing Guidelines.
  • Demonstrated knowledge and experience in the delivery of community development methodology and frameworks.
  • Proficient in project management and community engagement techniques. 
  • Able to bring knowledge of intersectionality and diversity to develop and maintain respectful relationships across the service system and community.
  • Proficient at building and fostering relationships and partnership, sharing knowledge, and delivering training to build the capacity of the sector. 
  • Provides information about the organisation and the service system in a way that is sensitive, simple, clear, transparent, and appropriate in language and level of information.
  • Highly organised, able to plan, prioritise, be flexible, and manage competing tasks, with a positive, can-do, and resourceful approach.
  • Emotionally intelligent and aware, with a keen sense of critical self-reflection, able to keep a sense of perspective and remain connected as part of a resilient approach.


  • Highly competent with technology e.g., Microsoft suite of programs, and the ability to work within various databases. 
  • Current QLD C Class Driver’s License which must remain current during the term of employment.
  • Working with Children Check (Blue Card) which must remain current during the term of employment.
  • Australia: National Police Check Clearance – at organisation expense.

About us

We are a well-established local charity delivering high quality specialist domestic violence services in the Townsville region. As an expanding service, and having recently moved to new premises, this really is an exciting time to take up a role that will truly make a difference in our local communities. 

NQDVRS will offer you: 

  • Generous Salary Sacrifice options 
  • Christmas leave granted in addition to 4 weeks annual leave plus 17.5% annual leave loading
  • Flexible working hours
  • Commitment to staff wellbeing and professional development through supervision, Employee Assistance Program and training opportunities

How to apply

Please email: [email protected] the following – 

  • Cover letter addressing each of the Key Selection Criteria 
  • Resume and 2 professional references (one must be your current or most recent manager)
  • Proof of education, qualifications/or experience

Applications close: 8:30am Monday 25th September 2023

Applications that do not address each Key Selection Criteria or are received after the closing date will not be considered for interview.

Under section 25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be female so applications from female candidates are encouraged. Aboriginal and Torres Strait Islander People are always encouraged to apply.