Occupational Rehabilitation Counsellor Case Manager High Performance Pty Ltd


About Our Client 
Our client is dedicated to making a positive impact in the lives of individuals facing workplace injury and rehabilitation challenges. They are a trusted provider with a rich history of serving our community since 1997. Their commitment to a ‘person-centred’ approach empowers people to achieve their goals and return to their life activities. 

About the Role 
As an Occupational Rehabilitation Counsellor Case Manager, you’ll play a pivotal role in helping injured workers reclaim their lives. Your mission is to provide tailored case management services, serving as an advocate and delivering high-quality assessment, care, and support. 

Key Responsibilities: 

  • Conduct initial assessments to understand individuals’ situations, identify barriers, and establish tailored goals. 
  • Develop Graded Return to Work Plans, Graded Recovery at Work Plans, and Return to Employment Plans. 
  • Perform vocational assessments and labour market analyses to identify training needs and suitable job roles. 
  • Manage a caseload of up to 25 cases (full-time) or 5 cases per day (part-time) involving psychological or physical injuries. 
  • Build and maintain strong relationships with stakeholders, including Treating Health Professionals, Insurers, and Employers. 
  • Lead medical case conferences and workplace meetings as necessary. 
  • Provide vocational counselling and job-seeking assistance to clients. 
  • Attend weekly team meetings for professional development and case discussions. 


  • Relevant tertiary qualifications in Injury Management, Workers Compensation, or Occupational Rehabilitation. 
  • Current industry registration (ASORC or RCAA). 
  • In-depth knowledge of workers compensation and privacy legislation (SIRA NSW Workers Compensation/CTP). 
  • Strong interpersonal and communication skills, with the ability to quickly establish rapport. 
  • Exceptional attention to detail and critical thinking abilities. 
  • Proficiency in clear and concise report writing. 
  • Initiative, strong organizational skills, and the ability to meet deadlines. 
  • Ethical and professional conduct, aligned with company core values. 
  • Competence in Microsoft Suite, Chameleon Case Manager or Vinci (or ability to learn new software). 
  • Willingness to travel for work with a current NSW Driver’s license. 


  • Minimum 3 years’ Occupational Rehabilitation Case Management experience. 
  • Knowledge of Workers’ Compensation. 

About You: 

  • Friendly, empathetic, and positive attitude. 
  • Motivated and passionate about helping individuals achieve their occupational and life goals. 
  • Effective problem-solving skills and a commitment to professional growth. 
  • Adaptability and willingness to work with diverse professional backgrounds. 
  • Team player with strong communication and collaboration skills. 

Be part of a team that makes a real difference in people’s lives during challenging times. Our client offers a supportive, collaborative work environment that values your contributions. If you’re ready to help individuals overcome barriers and achieve their goals, apply today or call Rich on 0493 421 118 for a confidential discussion. 



High Performance Pty Ltd

Job Salary

Full time