About Our Client 
 
Our client is dedicated to making a positive impact in the lives of individuals facing workplace injury and rehabilitation challenges. They are a trusted provider with a rich history of serving our community since 1997. Their commitment to a ‘person-centred’ approach empowers people to achieve their goals and return to their life activities. 

About the Role 
 
As an Occupational Rehabilitation Counsellor Case Manager, you’ll play a pivotal role in helping injured workers reclaim their lives. Your mission is to provide tailored case management services, serving as an advocate and delivering high-quality assessment, care, and support. 

Key Responsibilities: 

• Conduct initial assessments to understand individuals’ situations, identify barriers, and establish tailored goals. 
• Develop Graded Return to Work Plans, Graded Recovery at Work Plans, and Return to Employment Plans. 
• Perform vocational assessments and labour market analyses to identify training needs and suitable job roles. 
• Manage a caseload of up to 25 cases (full-time) or 5 cases per day (part-time) involving psychological or physical injuries. 
• Build and maintain strong relationships with stakeholders, including Treating Health Professionals, Insurers, and Employers. 
• Lead medical case conferences and workplace meetings as necessary. 
• Provide vocational counselling and job-seeking assistance to clients. 
• Attend weekly team meetings for professional development and case discussions. 
   

Requirements: 

• Relevant tertiary qualifications in Injury Management, Workers Compensation, or Occupational Rehabilitation. 
• Current industry registration (ASORC or RCAA). 
• In-depth knowledge of workers compensation and privacy legislation (SIRA NSW Workers Compensation/CTP). 
• Strong interpersonal and communication skills, with the ability to quickly establish rapport. 
• Exceptional attention to detail and critical thinking abilities. 
• Proficiency in clear and concise report writing. 
• Initiative, strong organizational skills, and the ability to meet deadlines. 
• Ethical and professional conduct, aligned with company core values. 
• Competence in Microsoft Suite, Chameleon Case Manager or Vinci (or ability to learn new software). 
• Willingness to travel for work with a current NSW Driver’s license. 

Desirable: 

• Minimum 3 years’ Occupational Rehabilitation Case Management experience. 
• Knowledge of Workers’ Compensation. 

About You: 

• Friendly, empathetic, and positive attitude. 
• Motivated and passionate about helping individuals achieve their occupational and life goals. 
• Effective problem-solving skills and a commitment to professional growth. 
• Adaptability and willingness to work with diverse professional backgrounds. 
• Team player with strong communication and collaboration skills. 

 
Be part of a team that makes a real difference in people’s lives during challenging times. Our client offers a supportive, collaborative work environment that values your contributions. If you’re ready to help individuals overcome barriers and achieve their goals, apply today or call Rich on 0493 421 118 for a confidential discussion.