WHY THIS ROLE MATTERS

Catherine Booth House (CBH) provides crisis accommodation and case management support to women experiencing family and domestic violence. This position will service women and their families residing in the Palmerston region.

ABOUT YOU

As the outreach case manager you will be passionate about providing support to women and women with children who have experienced and/ or are currently experiencing family violence.

You will be an individual that is driven to be Instrumental in delivering high quality, safe and effective family violence and child well-being responses to those seeking support, safety, and recovery.

THE ROLE YOU COULD PLAY

• Effective relationships are established with clients that encourage self-determination and participation
• Case management support is provided to clients in accordance with TSA case management models and standards of practice
• Ongoing assessment is made of the client’s issues, needs and circumstances from initial intake to exit
• Conduct ongoing risk assessment and safety planning for clients using agreed tools
• Individual case plans are developed in collaboration with clients and include a range of interventions that address the needs or goals of clients
• Case plans are implemented with active client participation
• Clients are assisted to access support services and establish community supports, and where needed are assisted through advocacy with service providers
• Progress and outcomes of individual case plans are regularly monitored and reviewed and where needed action is taken to ensure the plan continues to meet client needs or goals
• Service gaps are identified and recommendations for service delivery improvements are made to the Program Manager

WHAT YOU WILL BRING

• Degree qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development
• Relevant experience in the family violence sector.
• Experience in managing and overseeing case management and outreach support services.
• Well-developed liaison and communication skills, including the ability to consult and negotiate with relevant agencies in the service sector and the public.
• Demonstrated experience in effectively dealing with the impact of trauma.
• Demonstrated proficiency in Microsoft suit, and utilising Outlook, Excel, Word, and specialised client management record systems.
• Experience in identifying, developing, and working in partnership with others.

The Salvation Army is subject to public health orders. You may be required to provide evidence of vaccine status dependent on requirements.

YOUR LIFE AT THE SALVOS

• Maybe eligible to NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
• Employee Assistance Program – Independent confidential counselling service
• Financial, retail and lifestyle discounts and benefits
• Discounted health and fitness programs through Fitness Passport
• Up to 8 weeks leave per year through our purchase leave scheme
• Generous Parental Leave offering of 12 weeks
• Up to 5 days paid leave per year to support a TSA program or activity
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.