Pathways Team Leader (Counselling and Case Work Team Leader) BaptistCare NSW & ACT


  • One year fixed term full-time role working across our Woolloomooloo & Darlinghurst sites (with view to extend)
  • Provide team leadership, supporting the team to provide integrated, holistic wrap around support, to work alongside vulnerable/marginalized communities
  • Work for a top NFP provider with a strong 75-year history of providing care

Key Benefits

  • Competitive financial benefits including salary packaging with tax free component
  • Access to in-house learning and development programs to assist your career growth
  • Be part of a strong and caring community that values personal well-being and one another

About the team:

HopeStreet – Inner City is committed to putting faith into action by providing compassionate care to marginalised inner-city residents.

Our Clinical Team works with people who are experiencing marginalisation in Woolloomooloo and surrounding suburbs, with a focus on women’s services and towards people living in social housing or sleeping rough.

Our team works together to create trusted places where people gather, community is strong and lives are transformed. We walk with each person to understand the unique circumstances of their life and we empower them to live well through practical and reliable support.

About the role:

As Pathways Team Leader you will:

  • Provide team leadership to the Clinical Team who is responsible for case management, counselling and group work delivery, supporting the team to provide integrated, holistic wrap around support, to work alongside vulnerable/marginalized communities
  • Hub oversight of a multidisciplinary team, including students, and volunteers
  • Demonstrate, promote, and support BaptistCare’s values, guided by our theories and principles of best practice

The successful candidate will have:

  • Degree or Diploma in Community Services, Counselling, Social Work or related field
  • Minimum of three (3) years working in a Counselling &/or community-based Case Worker role
  • Mental Health First Aid accreditation, Trauma Informed Care training (or willingness to participate in training)
  • Child Protection training / knowledge / experience
  • Ability to work within an integrated approach that is person centred and includes strengths base, narrative
  • Experience working with women from CALD backgrounds (sex workers, DV, LGBT+ communities) or individuals who may be experiencing complex concerns
  • Ability to manage relationships with internal and external stakeholders
  • Demonstrate a deep understanding and appreciation of BaptistCare’s Christian identity and enthusiastically promote the organisation’s values through every interaction at work.
  • Hold a current Working with Children Check
  • Current NSW Drivers Licence

About Us:

BaptistCare support thousands of people across 90 locations in NSW and the ACT. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers.

We are a faith based, not for profit organisation that cares for families, communities and individuals. You may know us for our aged care services – we also give to the community through community service programs including domestic violence prevention initiatives non interest loans to those in need.

We love what we do and the communities we help. With us you can deliver life transforming care, create a career you’ll love, and join a team who make a difference.

If you would like to be considered for this role, please click ‘’Apply’’ and attach your CV and a Cover Letter. 

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. 

Successful applications will be subject to a police background and working with children checks.

BaptistCare – Transforming lives by expressing the love of Christ.