• Student Affairs Division
• Fixed-term position through to December 2025. We invite applicants who may be interested in working in the role at a 0.6 FTE, 0.8 FTE or 1 FTE.
• FTE salary will be in the range $93,254.55 to $101,680.96 + 17% superannuation.
• Bring your experience in supporting student mental health, wellbeing, welfare and learning support services to work in a dynamic student support role.
• Based at our St Lucia campus

About This Opportunity

The Principal Student Adviser provides students with assistance and support through all aspects of student life. This includes advice on financial assistance, accommodation, diversity, disability, inclusion and health and wellbeing related issues. In addition, the Principal Student Adviser proactively develops and leads programs to address issues impacting on students.

The position functions as part of a larger team within Student Services, working closely with other key providers including Student Counselling, Learning Advisers, Libraries and Academic Units. The role can also incorporate an element of engagement across locations within regional and remote Queensland, requiring representation of Student Services across the University’s campuses and sites.

Duties and responsibilities include, but are not limited to:

• Identify and assess the specific support needs of students and deliver support via appointments (face to face and virtual), whilst planning and delivering support programs in response to these needs.
• Provide advice and training to university staff on requirements, within the University environment, on support for students with a disability, welfare or wellbeing concern and formulate strategies to address these requirements.
• Conduct regular evaluation of student advisory and support programs and engage in relevant research to initiate service improvement.
• Manage and mentor staff and placement students as relevant to the specific need area.
• Provide assistance and leadership/management in crisis situations.
• Perform administrative duties such as case management and recordkeeping, correspondence and report writing.
• Develop and maintain networks or partnerships with other staff of the University, student groups, government departments and other agencies on international student support services and issues.
• Any other duties as reasonably directed by your supervisor.

About You

Essential:

• A degree in a relevant area (Social Work, Sociology, Behavioural Science, or Psychology) and at least four years subsequent relevant work experience; or an equivalent combination of relevant experience and/or education and training.
• A demonstrated ability to understand human relations and behaviour and to assist students in dealing with their concerns, by coordinating, developing, and implementing proactive programs in response to their needs using strong organisational skills, including planning, scheduling, and prioritisation.
• A demonstrated high level of communication and negotiation skills, with the ability to exercise critical judgement and provide relevant advice to staff at all levels.
• Skills to work in an electronic environment and deliver online web enabled information and services, including appointments, meetings, and workshops.
• Experience and a positive attitude to working and liaising with people from varied backgrounds and ages, including understanding the needs of people from non- English-speaking backgrounds and/or with a disability.
• Ability to work co-operatively and supportively as a member of a team.

Desirable:

• Experience providing welfare, academic or disability support services, particularly in a tertiary or related environment.

The successful candidate may be required to complete background checks including, criminal history and education checks.

About The University of Queensland (UQ)

For more than a century, UQ has educated and worked with outstanding people to deliver unparalleled teaching, learning and research excellence that creates positive change globally. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave.
• Annual salary increases in line with our enterprise agreement.
• 17.5% annual leave loading.
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
• On campus childcare options.
• Cheap parking (from just $5 a day).
• Salary packaging options.

Want to Apply?

Should you wish to apply, please attach the following documents to your application:

• Cover letter of no more than 2 pages addressing the ‘About You’ section.
• Resume

For more information about this opportunity, please contact Helen Clayton at [email protected].

For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

Applications close 6 December 2023 at 11.00pm AEST (Job Reference Number – R-32624). Please note that interviews have been tentatively scheduled for 14 December 2023.

At UQ, our strength lies in our diverse colleagues. We’re dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We’re committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.