Program Delivery Officer Serco Asia Pacific

JOB DESCRIPTION

About the opportunity

In your position as an Aboriginal Program Delivery Officer you will liaise with staff across the Centre as part of a multi-disciplinary team regarding the management of individual inmates. You will provide counselling support to inmates whilst delivering therapeutic programs and manual based interventions to challenge offending behaviours, whilst promoting and positive change to address the offending behaviour as assessed by specialist staff. As an integral part of the team you will contribute to promoting to the rehabilitation and reintegration of inmates.

About you

You are an experienced group facilitator, with proven experience ideally working across complex mental health or behavioural issues. You have a proven ability to work effectively and proactively in a team environment and enjoy working collaboratively with others to achieve the goals and objectives of the Centre. You understand the importance of creating and maintaining a culturally sensitive environment including respecting the diversity of inmates, staff and other stakeholders.

To be successful in this role you will

  • Have tertiary qualifications in Psychology, Criminology, Social Work, Social Sciences or relevant industry experience
  • Ideally hold Certificate IV in Correctional Practice (Case Management) or completed within the first 12 months of employment
  • Experience working with correctional, welfare or institutional setting (desirable)
  • Experience in group facilitation, ideally dealing with complex mental health of behavioural issues
  • Adhere to Serco’s Values, Code of Conduct and key operating principles in every interaction with staff, internal and external stakeholders
  • Actively promote a safety culture and follow all health and safety standards and processes
  • Ensure that inmate administrative requirements of document and data management are maintained in accordance with compliance standards
  • Demonstrate a high level of personal integrity and ethical behaviour
  • Possess sound judgement and well developed communication and interpersonal skills
  • Be experienced in the preparation of accurate reports and submissions
  • Understand the social and clinical variables associated with major offence categories
  • Maintain the highest level of integrity and ethical behaviour

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a national police check as an essential selection component for this role.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.

About Grafton

Located on the NSW Mid-North Coast, Grafton is approx. 6 hours’ drive from Sydney and 4 hours from Brisbane. Set on the Clarence River, it is the main hub for the Clarence Valley with a rich natural beauty and is ideally located if you prefer the hinterland or the ocean as your backdrop. With recent Pacific Highway upgrades, investment in infrastructure, affordable housing and access to good schools and recreation options, it is the ideal location for your next career move with your family.

Serco and Proud

At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

To learn more please visit www.serco.com/aspac
Join Us

If you are inspired to make a positive different and would like to be considered for this opportunity, please apply now.

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.