Psychosocial Support Worker Monash Health


Exciting opportunity to provide Psyhco-social support under the HOPE team. 

The position entails training under the Beyond Blue model to provide Psycho-social support for people who are identified as having presented with a suicidal or self-harm attempt, or suicidal or intentional self-harm ideation under the Monash Adult Mental Health Program Hospital Outreach Post-suicidal Engagement (HOPE). 

The Psychosocial support role provides non-clinical care and practical support to individuals for up to 12 weeks following a suicide attempt. 

About HOPE at Monash Health.

Monash Adult Mental Health Program Hospital Outreach Post-suicidal Engagement (HOPE) initiative aims to provide follow-up care and support for people who traditionally would not have received such intervention immediately after hospital discharge, with broad referral pathways and tailored psychosocial support.  This initiative’s aim is to prevent avoidable suicide attempts and reduce the number of completed suicides by providing targeted psychosocial support services for up to 3 months from the time of discharge.

About The Role

In this role you will provide community based support that enables consumers to build self-resilience and capacity to self-manage social, economic and environmental factors that contributes to suicidality.

Provide support to the consumer through a meaningful approach to care that assists consumers to stay safe and connect with essential services in the first 12 weeks following discharge from hospital.

In collaboration with the consumer you’ll provide tailored assertive outreach that supports their recover. You’ll identify needs and provide information, and link them with essential services in the first 12 weeks that is meaningful to the consumer.  You’ll also:

  • Work collaboratively with the multidisciplinary team to ensure the delivery of a positive and safe experience to at-risk consumers.
  • Contribute to identifying safety plan with consumer while on HOPE
  • Develop a sound understanding of crisis intervention and management skills, and the ability to escalate concerns if deterioration occurs.
  • Respond to and support the psychosocial needs of consumers of the HOPE program as identified in collaboration with the consumer.

In this part time ongoing role you’ll work 4 shifts per week, on a rotating roster Monday to Sunday. Our office is based at Atherton Road Hub Oakleigh, however travel to clients homes is a requirement and as such a valid drivers licence is required.

To see first hand what our Allied Health team think about working at Monash Health, please take a look at the video’s on our careers page:

About You

You have a natural an ability to build supportive and respectful relationships with individuals experiencing distress, including their family members and carers.  

You have demonstrated experience in, and sound understanding of the personal, family and social issues associated with suicidal ideation and attempts, including groups identified to be at increased risk of suicide or experiencing a suicidal crisis.

You build strong, effective working relationships and liaise, consult and work with a broad range of consumers, carers/families, health professionals, community agencies and organisations

You Are Also:

  • Committed to listen with empathy and support people to discover their own solutions.
  • Dedicated to safe best practice & quality care
  • Committed to delivering patient centred care & a patient advocacy

What You Need:

  • Welfare worker experience and qualification (aligned to position description)
  • Demonstrated knowledge and experience of person‐centred and trauma‐informed
  • Understanding of the suicide prevention sector and ability to utilise prevention support such crisis response, safety planning and managing risk
  • Demonstrated effective communication skills, knowledge and experience in providing psycho‐social outreach to people experiencing suicidality

In Return:

  • You’ll be part of a multidisciplinary team that supports the development and delivery of a psychosocial support service for consumers
  • Play a key role in the supporting the prevention of suicide initiatives
  • Have access to enviable professional development opportunities

For a confidential discussion and to explore the opportunity further, please call Caroline Le Brun on 8541 6333.

Monash Health is a great place to work

In 2022 Monash Health was nominated by LinkedIn as one of the top 25 organisations in Australia to grow your career.

Our employees enjoy a range of benefits including:

  • salary packaging options that increase your take-home pay
  • a comprehensive Health and Wellbeing program
  • free vaccinations
  • private health insurance at discounted rates
  • health imaging services
  • + more

Monash Health is Victoria’s largest public health service and proudly provides healthcare to one quarter of Melbourne’s population, across the entire lifespan from newborn and children, to adults, the elderly, their families and carers.  More than 22,000 of us work at over 40 care locations across south-eastern Melbourne.

We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are only accepted that are submitted via the Monash Health online Mercury System (e-recruit).

For information including how to apply and probity check requirements, please refer to attached ‘Application Guide’ located under Position Documents

Please note, applications will be screened upon receipt and selection activity may commence prior to the closing date.