Wirrigan Group are an Indigenous Recruitment Agency supporting our clients to attract and retain a skilled First Nations workforce.

• Be part of an organisation that makes a difference in cancer control for Aboriginal people in NSW.
• Use your counselling skills to provide high quality support to Aboriginal people to quit smoking and/or vaping.

This a is Hybrid Role –

Our client is – The Cancer Institute NSW is the NSW Government’s cancer control agency, established to lessen the impact of cancer across the state.

Working at the Cancer Institute NSW means joining a team of committed and dedicated staff who are proud to be a part of the Institute’s purpose of overseeing and accelerating the effectiveness of cancer control in NSW. 

The Cancer Institute NSW supports flexible working practices for all employees, is a collaborative working environment that encourages diversity and inclusion in how we work and the way we work together.

What you’ll be doing

The NSW Quitline service provides cessation focused telephone counselling to Aboriginal people who smoke and vape, as well as provides information and support to carers and family members of people who smoke and/or vape and also provides information to health professionals on cessation care.

The Quitline Counsellor is responsible for the provision of evidence-based clinical services including assessment, treatment planning, counselling, referral for clients who call or are referred to NSW Quitline and promoting the Quitline service through community engagement activities.

The Quitline Counsellor works with Aboriginal people as well as other diverse population groups and backgrounds with differing health conditions.  You will be required to provide information and therapeutic smoking and/or vaping cessation counselling with Aboriginal clients who call the Quitline NSW service.

Your previous experience as a counsellor along with your verbal communication skills are essential to the role, as is a professional can-do-attitude, ability to effectively collaborate and work as a team player.

Successful applicants will be required to work 38 hours per week, with service operational hours between 8.00 am to 8.00 pm weekdays and 8.30 am to 5.00 pm on Saturday’s. Rostered shift work across hours of operation is a requirement of the role.

Quitline NSW provides a bilingual counselling service.  If you are bilingual, we encourage you to apply.

To submit your application, please provide:

• Your resume (maximum five pages)
• A covering letter addressing the Essential Requirements, as outlined in the Role Description 

Essential requirements

• Aboriginal
• An appropriate three-year bachelor’s degree, or tertiary qualification in Counselling, Social Work, Psychology or Aboriginal Health.
• High level verbal and written communication skills, including clinical documentation and client communication. 
• Demonstrated ability to remain calm and execute clinical service delivery with confidence and patience in a high-pressure environment.
• Willingness to work a variety of shifts, including weekends and outside business hours, and flexibility to assist with backfilling shifts at times.
• All Quitline staff are required to be non-smokers. A former smoker or vaper must have been quit for at least six months.
• Experience in providing counselling and information in a call centre environment is preferable, but not essential’

Please contact [email protected] or 0409 338 588 for role inquiries and or position description.

Closes 5th November 2023