Residential Care Manager Anglicare Central Queensland

JOB DESCRIPTION

$120,000 + superannuation + salary sacrifice

Full-time – Fixed-term position

 

“I believe ACQ is a place that supports and strongly focuses on the staff and their wellbeing.”

Staff survey response 2023

About the role:

We are looking for a leader to join our growing Residential Care portfolio, with 5 years of Management experience in Child Protection and a bachelor’s degree.

Our new Residential Care Manager will oversee and support their team, manage business performance, quality care governance, contractual compliance, and risk management. They will report directly to our CEO and help to develop the strategic direction of the organisation.

What will a typical day look like?

  • Lead, manage and oversee Residential Care Services
  • Advise and guide program staff
  • Contribute to the development of an organisational, integrated approach to service delivery
  • Oversee and coordinate mechanisms for participant consultation, feedback and complaints
  • Manage and oversee sound contract management, performance and reporting
  • Lead, develop and maintain AnglicareCQ’s organisational accreditation and license
  • Oversee internal compliance, auditing and reporting

Who we are:

For almost 40 years, our truly local team of professionals have worked with people from a variety of backgrounds and beliefs to support them in living their best life. AnglicareCQ is a not-for-profit, purpose-driven organisation – and we give effect to that purpose through our staff. We endeavour to make the most ordinary things extraordinary – simply by doing them with the right people.

AnglicareCQ offers a diverse scope of interdependent and inter-related career paths which enables staff mobility and growth. Careers with AnglicareCQ are from a wide range of disciplines including leadership, community services, child protection, housing, and support services. We serve communities in and around Rockhampton, the Capricorn Coast, Gladstone, Biloela, Moura, Blackwater, Emerald, Barcaldine, and Longreach.

Mandatory Requirements:

  • Full COVID-19 Vaccination
  • A bachelor’s degree in social or behavioural sciences, social work or psychology (or related discipline) and a minimum of 5 years relevant experience at a managerial level.
  • Ability to obtain a Blue Card (working with children check positive notice or exemption)
  • Ability to obtain a Yellow Card (disability services positive notice or exemption notice) 

Selection Criteria:

  1. Demonstrated experience at a management level in community services, child protection, government relations, funding, and growth across a geographically diverse portfolio.
  2. Sound knowledge and understanding of Commonwealth, State and Local Government policies, programs, legal and compliance frameworks relevant to child protection services.
  3. Contemporary knowledge of principles, practices, theory, and philosophies that underpin service delivery approaches towards participant outcomes in the community services and child protection sectors.
  4. A high degree of drive, initiative, motivation, and outcome orientation with the capacity to think strategically and deal with multiple and often conflicting priorities.
  5. Effective written and verbal communication skills with the ability to build and maintain effective internal/external relationships and to share specialist knowledge and technical skills within a team environment.
  6. Strong financial capability, including a commitment to producing consistently good financial results within the framework of the program and achieving program growth.
  7. The ability to build and lead a cohesive team to develop the program in line with strategic direction.

What you will bring to the role:

  • A passion and genuine desire to make a difference in the lives of Central Queenslanders.
  • Proven ability to build and maintain relationships with a variety of stakeholders.
  • The ability to identify and embed solutions.
  • Demonstrated experience working within a high-performance framework where you are accountable for KPIs on program delivery and outcomes, within a face-paced solutions focussed environment.
  • Effective time management and organisational skills.
  • A strong communicator, able to quickly build rapport and influence across a diverse range of people.

What we offer:

  • Attractive salary packaging
  • Employee Assistance Program (Acacia)
  • Career development and lifestyle benefits
  • A culture that celebrates achievement through recognition and reward
  • A purpose-driven environment with some fun along the way
  • Supportive management and team 

For more information please contact:

Kirby Chandler

[email protected]

(07) 4837 5393

JOB SUMMARY

Organisation

Anglicare Central Queensland

Job Salary

Full time

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