About Us

Youth Focus is a for-purpose organisation that creates brighter futures for young people in Western Australia by offering a range of no-cost mental health services. Established in 1994, Youth Focus delivers innovative and accessible mental health services and programs across Western Australia to help at-risk young people aged 12 to 25. A key component of this, is our role as the lead agency for a number of headspace centres.

The Service Manager – Perth Metro position is a critical role within the Youth Focus leadership team. Youth Focus is looking for an experienced and passionate individual that can bring their leadership expertise to the role; a leadership superstar that will guide the multi-disciplinary team to success!

• Key leadership role at Youth Focus
• Full-time position
• Fixed-term contract until June 2024, with likely extension in line with funding
• Burswood head office location

About the Role

Reporting to the Chief Operations Officer, the Service Manager’s key responsibilities include:

• Hold overarching responsibility for the operational management of all services and programs within the designated Perth Metro team
• Foster an engaging team culture, aligned with organisational values
• Provide clinical supervision on a fortnightly basis to members of your counselling team, in collaboration with the Clinical Lead
• Coordinate the care of clients allocated to your team by ensuring a daily understanding of each of your team member’s caseload, current treatment plans
• Coordination of administrative requirements for student placements and counselling services professional development, leave, TOIL, and mileage
• Ensure that clinical, ethical, statutory and YF policies, processes and procedures are adhered to
• With support from Human Resources, oversee the management of clinical and staffing issues within your team including performance management, onboarding, recruitment, and employee relations
• Proactively identify and meet with dependent and complimentary agencies, services, and organisations to promote an understanding of and enhance the YF brand
• Identify opportunities to collaborate with and learn from these agencies, services, and organisations
• Analyse and report on program data ensuring programs are meeting funding and accreditation requirements
• Oversee the management of the team budget and authorise budgeted expenditure in line with delegated authority

To successfully become part of our team, it is just as important to align with our values as it is to meet our selection criteria. Our values are part of who we are and are demonstrated in the way we work every day. 

About You

To be considered for this position, applicants will have:

• Tertiary level qualification in Social Work, Psychology, Occupational Therapy or Mental Health Nursing
• Current registration with appropriate professional body, e.g., AHPRA, AASW
• Postgraduate qualification, e.g., Registration, Diploma/Masters/PhD in Counselling, Clinical Psychology (desirable)
• Demonstrated knowledge and skills with a minimum of five years’ experience working with young people including those at risk of suicide, depression and/or self-harm, and an understanding of the issues that impact on families and young peoples’ lives
• Knowledge, skills and experience in counselling techniques and processes appropriate to working with young people and families
• Knowledge, skills and experience in developing, implementing, and evaluating group programs for young people, and a demonstrated understanding of group work processes
• Ability to work with flexibility in responding to young people and their needs
• Demonstrated ability to work independently and in a team environment
• An ability to develop effective working relationships with other service providers
• Advanced computer skills including client data management, calendar, and database applications
• AHPRA approval to provide supervision to clinical placement students (desirable)
• Demonstrated experience in the leadership of multidisciplinary teams, including the provision of clinical supervision and the facilitation of clinical review and performance management processes
• Excellent organisational and time management skills, including the ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlines

What we offer

• An opportunity to be part of a person-centred, flexible, family friendly organisation
• An inclusive and welcoming environment for all
• Competitive salary offerings with the ability to salary sacrifice
• Access to professional development opportunities
• Additional annual leave, and other leave offerings, including COVID leave
• Generous paid parental and partner leave
• Free parking!

Applications

Please send through your CV and Cover Letter that addresses the abovementioned selection criteria detailed under the section ‘About You’.

             Closing date for applications: 9:00am, Monday 10 October 2022

Please note

• Appointment to the role is subject to the successful candidate providing a clear National Police Check and Working with Children Check card
• Shortlisting will commence immediately, and the role may close earlier than the date mentioned above if we find a suitable candidate
• Due to the high volume of applications received for our advertised positions, only those applicants who are short-listed will be contacted. To those applicants not short-listed, we extend our appreciation for considering Youth Focus as a potential employer
• For further information or a confidential discussion about the position please contact Human Resources on 08 6266 4333

Youth Focus is a proud equal opportunity employer. We are committed to creating a diverse and inclusive environment for all. We strongly encourage all people, irrespective of ethnicity, diverse abilities, lifestyle choice, faith, sexual orientation, and gender identity to apply to be a part of our team.