Are you an innovative leader?

Forrest Personnel is on a transformational journey, and we are developing a new Service Delivery Model which is due to be rolled out early in 2024. Our Site Team Leader role will be instrumental in the roll-out of the new model and flexibility and agility are required to work in our dynamic environment. If you are a forward thinker and ready for a challenge, then we’d like to hear from you.

What does the role involve?

Based in our Albany office the Team Leader role will manage and mentor all staff incorporating Disability Employment Services (DES), Labour Hire and NDIS workflows, while overseeing all day-to-day site operations in accordance with Forrest Personnel Policies and Procedures.

You will:

• Be responsible for monitoring the quality and effectiveness of service delivery in line with the principles and objectives of Forrest Personnel.
• Monitor the compliance of documentation in relation to effective service delivery and contractual obligations.

• Track client outcomes, maintain appropriate documentation, and make financial claims on behalf of the organisation.

To be considered for this role you will need:

• Tertiary qualifications in business, management or similar (desirable).
• Experience in a similar leadership role (essential).
• Experience working with people with disabilities, illnesses, or injuries. (desirable).
• Strong business development, marketing, and networking skills (essential).
• The ability to foster new and existing business relationships throughout the broader community.
• Experience influencing and motivating team members.
• Highly developed oral and written communication and interpersonal skills.
• Experience in achieving team targets and KPI’s.
• Advanced computer skills, including MS Software, especially with excel.

We’re also looking for a candidate with current

• Driver’s Licence
• Working with Children Check
• National Police Clearance (within the last 3 months)

Who we are

Forrest Personnel is Western Australia’s leading community employment specialist, supporting and empowering people with disability, injury, and illness to find meaningful, suitable, and sustainable employment.

We connect people with jobs by delivering Disability Employment Services (DES), NDIS, Psychosocial Support, and commercial Labour Hire Services for anyone seeking work across our extensive network.

Located across WA’s Southwest, Great Southern, Wheatbelt, Goldfields-Esperance, as well as metro areas, Forrest Personnel has been changing Western Australian lives for nearly 40 years, immersing ourselves in our local communities, building strong relationships with employer partners and creating success for our Participants.

What can Forrest Personnel offer you?

You will be part of a successful surplus for purpose organisation that is making a significant impact in the community. If you have a passion for service excellence, you’ll be rewarded with:

• Generous salary packaging benefits up to $15,900/year (tax free)
• Comprehensive training induction programs
• A motor vehicle for travel in the course of your employment

All candidates must have the right to work in Australia and will be subject to satisfactory employment screening including criminal history and relevant working with children checks. 

If you have the passion and drive to commit yourself to this challenging yet rewarding role, we invite you to submit your CV along with a covering letter telling us why you’d like to join us.

Please note:  Only applicants successful in progressing to the next stage will be contacted.

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.