Social and Emotional Wellbeing Care Coordinator Kalwun Development Corporation Ltd


Kalwun Development Corporation Ltd is an Aboriginal & Torres Strait Islander community controlled organisation currently seeking to fill the following vacancy within our Health and Wellbeing Services division. Kalwun Health and Wellbeing Service delivers a primary health care service to the people of the Gold Coast & surrounding communities.

About the Role

Kalwun is seeking to recruit a Social & Emotional Wellbeing Care Coordinator to provide coordination of supports to Aboriginal and Torres Strait Islander clients who are experiencing mental health and substance misuse conditions. There are two full time (Monday to Friday) positions available, one at Miami Clinic, one at Bilinga Clinic. Please specify your location preference in your cover letter.

Position Duties

  • Triage & assessment of incoming referrals 
  • Maintain the intake register and manage wait lists effectively and timely
  • Collaborate with the Senior Practitioner to assist with triage of referrals 
  • Undertake assessment needs of clients and effectively manage and coordinate service delivery and provide case management
  • Provide brief intervention for clients presenting for mental health wellbeing and substance misuse
  • Respond to crisis/acute presentations 
  • Provide access and coordination to comprehensive support services for clients with the aim of achieving wellbeing as part of a holistic model of care
  • Support the goals of the client and that the goals are focussed on building the resilience and capacity of the client
  • Work with, & provide guidance for support workers to coordinate & co-manage care for clients referred to the program

Essential Selection Criteria

  1. Bachelor in Health, Human Services, Community Services sector or relevant field
  2. Demonstrated ability to apply a high level of practice judgement when working with clients in setting and achieving goals
  3. Ability to work with a culturally and socially diverse group of clients and to apply a culturally responsive framework to guide interventions, with the support of staff and management
  4. Demonstrated skills and ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander people
  5. Ability to work with diverse people and presentations in providing case managed social work driven supports
  6. Demonstrated ability to record accurate and consistent case notes
  7. Demonstrated ability to work with a minimum of direction and to effectively communicate with and work collaboratively as part of a multi-disciplinary team, and to contribute to the development of creative and innovative services
  8. Willingness to travel across the Gold Coast region and work across different sites
  9. Previous experience using patient information systems 
  10. Proficiency in using Microsoft Office and other relevant computer software or ability to rapidly acquire
  11. Current Qld C class drivers licence

What we offer 
Kalwun values the contributions of all staff and is committed to providing an inclusive workplace where all staff feel accepted, included and welcomed. Our Employees enjoy a variety of benefits including:

  • Competitive salary 
  • Salary sacrifice of $15,000 per annum which can significantly increase your take home pay
  • Company that is focused on improving the health and wellbeing of our community
  • Five weeks of annual leave per year
  • Additional paid personal leave

Additional Information

  • This position requires the successful applicant to satisfy a national criminal history check and hold a current drivers’ license.
  • A Blue Card for working with children is a mandatory requirement. The ‘No Card No Start’ law applies to this position – a Blue Card must be obtained prior to commencement.
  • Due to the company vaccination policy, applicants must be fully vaccinated against COVID-19 to be eligible to apply for this role
  • Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

To apply
Please send a current CV with a cover letter outlining your suitability for the position and addressing each of the selection criteria.




Kalwun Development Corporation Ltd

Job Salary

Full time