Location: Brisbane CBD, Logan or other Statewide offices

Two positions available

About Tenants Queensland

TQ was established in 1986 and seeks to represent the interests of all Queenslanders who rent their home including those living in marginal tenures such as caravan parks and rooming accommodation. We pride ourselves in providing specialist advisory services to renters, advocating on behalf of them, and securing improvements to Queensland’s residential tenancy laws.

Purpose of the Position:  To support and assist in the delivery of expert, accurate and consistent legal services, to assist flood affected renters in Queensland.  

Key Accountabilities

• Ensure key performance targets required of the Commonwealth Flood Funded program are met.
• Deliver expert, accurate and consistent advice and casework services with a focus on the needs of renters impacted by floods and natural disasters.
• Ensure services are delivered in line with the organisation’s Vision, Purpose and Values.

Specific Duties

• Provide legal services including information, referral, advice, legal task, ongoing legal assistance services, casework services, community legal education to eligible renters in Queensland with a particular focus on flood affected renters in Queensland. 
• Work alongside TQ’s workers to ensure client needs are optimally managed. 
• Provide all services in line with TQ risk management procedures and legal requirements. 
• Comply with all organisational policies and procedures. 
• Seek guidance from the Principal Solicitor on matters of legislative or procedural interpretation as required.
• Report on issues related to flood affected renters in Queensland. 
• Promote the TQ Natural Disaster and Flood Funded service to the community through community legal education and stakeholder engagement.
• Ensure all data is entered in compliance with funding requirements, counting rules and risk management procedures.
• As requested, provide support to the Principal Solicitor and Legal Services Team in their delivery of legal services for tenants, including taking on cases as needed. 
• Contribute to the development of TQ law reform and policy
• Use the organisation’s working relationship with other key agencies, especially QCAT, RTA and other service providers to facilitate referral pathways and improves services to renters.
• Other duties as directed from time to time.
• Undertake administrative duties associated with the performance of the position’s specific duties.

Core Capabilities:

• Highly developed verbal and written communication skills, including representation and interpersonal skills with the ability to manage client instructions, expectations and outcomes.
• High level of computer literacy including the ability to use a client information management system.
• Self-motivated, passionate, highly efficient, proactive and professional with a respect for confidentiality.
• A commitment to the principles of social justice. 
• Ability to work independently and as a member of a team. 
• Good conceptual, analytical and organisational skills including case management skills. 
• Highly developed skills in legal research. 
• Ability to efficiently utilise a client information database 
• Ability to relate to people from different cultural and socio-economic backgrounds. 

Essential Requirements: 

• Bachelor of Laws
• Current (or eligibility for) Practising Certificate for Solicitors in the State of Queensland
• A demonstrated commitment to the principles of social justice. Strong capabilities with ICT including database and information systems software
• Excellent communication skills
• Knowledge of or ability to rapidly acquire:
  • Queensland residential tenancy laws and related issues
  • Housing policy issues
  • Sector issues.

Desirable Requirements:

• Ability to travel if required
• Current Queensland drivers’ license

Closing Date 

Applications close at 5 pm August 21, 2023. 

You will need to submit a Curriculum Vitas and cover letter of no more than 2 pages addressing the Position Description Requirements.

Applications may be assessed and progressed as they are received and candidates are encouraged to submit them as early as possible.

For further information please feel free to contact Julie Bartlett on (07) 3708 4811 or [email protected]

TQ is an equal opportunity employer. First Nations Lawyers are encouraged to apply.