Specialist Domestic Violence Case Manager (Permanent Part-time Contract) MSS


Specialist Domestic Violence Case Manager (Permanent Part-time Contract) 28 hours per week


Taree, Port Macquarie & Mid North Coast NSW

Child Welfare, Youth & Family Services (Community Services & Development)

$41.52 – $45 per hour

Part time

MSS has an opportunity for a permanent part-time contract for a Domestic Violence Specialist Case Manager in our Connected Families team, working in our Taree office.

About the Role

The Specialist Domestic Violence Case Manager’s primary role will be working with and supporting the partners and ex-partners of the male participants of the MSS domestic violence intervention program called ‘Taking Responsibility’. This role will also include facilitating various support groups and providing support to other women and children experiencing domestic violence. 

This role is currently funded by the Department of Communities and Justice.

Tasks & responsibilities

  • Support women and children encountering domestic and family violence
  • Take a blended focus on case management, group work, and the facilitation of domestic violence programs.
  • Apply person centred, trauma informed, TR practice and strength-based approaches to working with clients
  • Maintain accurate client records
  • Assess the risks to victims, the needs of children, and other family members
  • Provide family members with relevant services
  • Work closely with the ‘Taking Responsibility’ facilitators
  • Engage in community-related DV meetings and events 


Why work for us?

  • Make a genuine difference to the relationship wellbeing of individuals, couples and families – every day
  • Strong supervision framework to deepen practice excellence.
  • Work alongside people who truly care about what you achieve together.
  • We value inclusion and belonging, and welcome diversity.
  • We have workplace wellbeing programs and a positive work culture.
  • MSS Bonus leave


Essential Criteria

  • Tertiary qualification in Social Work, Psychology, related social science disciplines or related tertiary qualification and/or three years minimum experience in the domestic and family violence field (DFV)
  • Demonstrated understanding of and experience responding within a trauma-informed framework
  • At least two years’ experience in the provision of group work
  • Intake assessment and risk and safety assessment skills for women who have experienced family violence.
  • Strong inter-personal and collaborative skills, with a proven track record in developing effective working relationships with women and children, government and non-government agencies, external stakeholders and other staff
  • Ability to manage caseload, including clearly assigned responsibility for tasks and decisions, setting clear objectives and measures, monitoring processes and safety.
  • Highly developed administrative, organisation, and time management skills
  • Current WWCC and Criminal Record checks
  • Current First Aid and CPR
  • Current NSW driver’s license


About us

MSS is a multi-service organisation whose mission is to enhance the quality of people’s lives by providing services that enable them to live with dignity and respect. 

As part of our Connected Families Team, you will work within a fast-paced, values-driven environment and be part of a highly successful social support service to vulnerable families living in our local communities. 

The role has a blended focus on case management, group work, and the facilitation of domestic violence programs.


We encourage and welcome applications from First Nations Australians, people from culturally and linguistically diverse backgrounds and people with disabilities.

All candidates must send through a cover letter and resume, and address each of the selection criteria. Candidates that do not do this will not be considered.   

Closing date 5pm Friday 29th of September.  Please contact Tenille Harris, Manager Connected Families, with any questions about the role on 02 6551 1800. Position Description can be provided on request.