Student Success and Wellbeing Officer- Chisholm Dandenong Chisholm Institute

JOB DESCRIPTION

ABOUT US

Chisholm is Victoria’s premier public vocational education and training provider, with campuses located across Melbourne and the southeast.

Each year, we welcome some 41,000 students from over 43 culturally and linguistically diverse backgrounds. More than 1,400 passionate and dedicated Chisholm employees work together to deliver quality training and education in Melbourne’s southeast manufacturing heartland and key residential growth corridor.

A Victorian Government-owned TAFE, we aim to lead the way in education and training to inspire success and transform lives. Our purpose is to excel in education and training and be respected and valued for enhancing the social and economic futures of individuals, industry, and communities. Our drive for commercial success is underpinned by our core values of Collaboration, Accountability, Integrity, and Respect.

In the past 20 years, we have grown significantly to become a multi-sector institute, delivering a broad range of education and training programs and services in higher education, vocational education, and training (VET) and school sectors across ten campuses in Victoria, online, in the workplace and overseas with partner educational and government organisations.

We offer more than 400 courses, from Victorian Certificate of Education (VCE)/Victorian Certificate of Applied Learning (VCAL)/ Vocational Education and Training Delivered to Secondary Students (VETDSS), through to nationally accredited qualifications such as certificates, diplomas, advanced diplomas, degrees, graduate certificates, graduate diplomas, and short courses.

ABOUT THE ROLE

As a Student Support and Wellbeing officer, you are a key and active participant of the Student Support and Engagement team and provide support as part of a multi-disciplinary team. The Student Support and Wellbeing is accountable for providing holistic, wrap-around support to students, helping students achieve their study goals, engage in student life, and balance their personal wellbeing and welfare needs.

As a Student Support and Wellbeing officer, you will provide generalist support and guidance with enquiries including financial capability, accommodation, social connectedness, and general wellbeing/welfare matters.

Additionally,

  • You will be actively involved in health promotion through a range of channels and work closely with local service providers to enhance Chisholm’s service delivery.
  • You will specialise in the support of academically ‘at-risk’ student cohorts (e.g., youth), providing timely assessment of student’s wellbeing/welfare and triaging to other services (internal and external) where appropriate.
  • You will handle sensitive, complex, and demanding scenarios involving multiple stakeholders, and situations of a potentially sensitive nature.
  • You will provide support to students through drop-in sessions, appointments, class talks, presentations, workshops, resource creation, and supports educators to service the needs of the student body from both proactive and reactive approaches to problem solving.

About you-

You will have a tertiary qualification in counselling, psychology, or social work or youth work.

You will also have-

  • Experience in the delivery of information and advice, tailored to people from diverse cultural, social, ethnic, and educational backgrounds.
  • Capacity to work collaboratively in multi-disciplinary teams in a large organisation
  • Case management expertise, and relevant knowledge of community, government, and private welfare support services will be desirable.
  • Highly developed communication and interpersonal skills

BELONGING AND INCLUSION

Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm’s culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students, and communities.

We welcome and encourage applicants from diverse backgrounds to apply.

We are committed to a fair and equitable merit-based recruitment process for all our candidates. If you have specific accessibility or support requirements please contact our People, Culture & Safety Team at [email protected].

ABORIGINAL and TORRES STRAIT ISLANDER APPLICANTS

We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people. If you have specific support requirements please contact our People, Culture & Safety Team at [email protected].

HOW TO APPLY

Applications for this position close 7pm, Sunday, 30th July 2023.

Applications should include:

  • a covering letter
  • curriculum vitae
  • contact details of three (3) referees.

Appointment to this position is subject to satisfactory completion of Safety Screening requirements including but not limited to:

  • valid Employee Working with Children Check
  • National Police Check
  • International Police Check (if applicable)
  • verification of unrestricted work rights in Australia, e.g., citizenship, passport, or birth certificate
  • certified copies of qualifications and transcripts.

Employees of Chisholm/Chisholm Online/Caroline Chisholm Education Foundation (Chisholm) are required to comply with any applicable directions of the Chief Health Officer, as well as any policy implemented by Chisholm. In relation to mandatory vaccinations against COVID-19, it is a condition of any offer of employment that candidates agree to comply with any applicable direction or policy regarding mandatory vaccinations.

If you have any questions regarding the position or require further information, please contact Amy Cox, Team Leader, Student Support & Wellbeing at [email protected]

Chisholm reserves the right to withdraw an advertised position at any stage.

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