Support Coordinator LifeFul NDIS


NDIS Support Coordinator

Melbourne, VIC


About Us


Our Purpose: We listen, understand & challenge our clients to live the best life they are capable of, by finding the best pathways to their chosen outcomes. Giving voice to those unable to speak, and skills and confidence to those who can.


Our Core Values Include:


Excellence: We do what matters and do it well.

Accountable: We own our roles and our mistakes.

Live: We laugh often, enjoy our work & know our work is not our life. But it is someone’s.

Team: We respect, trust and care for each other.


Come and be a part of a team that thinks of new and creative ways to keep our clients engaged and on track to achieving their goals. This role requires attention to detail and accuracy, analytical thinking, the ability to understand complicated guidelines and apply them, as well as the ability to explain these to clients and team members as needed.


We are seeking someone in the Melbourne region. We can offer a part-time role – 22.5 hours to start with a week which can be spread across 3 or 4 days and full time is highly considered. 

Lifeful: Live Life on Your Terms!


Qualifications & Experience

You Have:

  • A deep understanding of the NDIS
  • Knowledge of the rules relating to participant planning and reasonable and necessary supports
  • Good practical and theoretical knowledge of working with people with severe and enduring disabilities along with complex and multiple care needs
  • Ideally degree or masters qualified in Allied Health of other related disciplines
  • Demonstrated ability to develop relationships other with support coordinators and planners around Western AU
  • A strong network of clients and the ability to acquire more clients by strength of word and relationships
  • Experience in one or more of: Support Coordination, Support Connection, Local Area Coordination, NDIA Planning, Mental Health, Welfare worker, Developmental Educator, Allied Health, Counsellor or Psychologist
  • Experience in service delivery and design for people with complex needs
  • Experience in evidence based written documentation and verbal communication
  • Demonstrated ability to work within a client-focused environment, to build client capacity and to provide choice and control within their NDIS plans.
  • Experience with psychosocial disabilities will be viewed favourably
  • Qualifications in Psychology or Mental Health and surrounding fields will be viewed favourably


The Role:

  • Building client’s ability and confidence to navigate the NDIS System and understand their Plan
  • Guiding people to develop goals and aspirations for their lives, and to achieve their ambitions
  • Researching, and linking people with, funded supports along with informal, mainstream and community opportunities
  • Strengthening customer’s capacity to develop relationships, live more independently and be part of their community
  • Negotiating with, and monitoring quality of, providers
  • Assisting families through periods of crisis
  • Evaluating services and funding and continually seeking growth opportunities for clients




  • Excellent remuneration to attract the right candidates
  • Be part of a team that truly lives its values and purpose
  • Be respected and valued for the quality of your work and contribution to the lives of others


To be considered for the role applicants must have the following (or be able to obtain upon request):

  • An NDIS Worker Screening Check or willingness to obtain one.
  • Rights to work in Australia.
  • Completion of the NDIS Quality and Safeguards online worker training module.
  • A Working with Children’s Check


To apply: Please provide a brief covering letter outlining why you feel you are the best candidate for this role, along with your resume (PDF preferred).


If you have any inquiries regarding the position please do not hesitate to contact Samantha at [email protected]