Support Coordinator/Recovery Coach (dual role) Stride Mental Health


About us:

We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We’re here to Stride. 


On Offer:

  • Based in Coorparoo, Brisbane
  • Full-time, permanent opportunity
  • SCHADS Level 4 plus Super
  • Salary packaging options (up to $15,899 tax free!!)
  • Meals and entertainment allowance of up to $2,650!!
  • Leave loading at 17.5%
  • Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
  • Paid parental leave
  • One paid wellbeing leave day per year
  • Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
  • Excellent training & career development


Role Overview:

Support Coordinator:

To support people with psychosocial disability to participate more fully in the community and enhance their capacity for social and economic participation through:

  • Strengthening their ability to coordinate and implement supports in their National Disability Insurance
  • Scheme (NDIS) individualised funding packages
  • Supporting their engagement with mainstream, formal and informal services
  • Developing capacity and resilience in their network.

 Recovery Coach:

  • Developing a recovery-enabling relationship with people including their family and carers
  • Supporting a person to develop and implement their individual recovery plan
  • Coaching a person to increase recovery skills and personal capacity, including motivation, strengths, resilience, and decision-making
  • Collaborating with broader systems including available services and resources
  • Supporting people to become active participants in the NDIS



  • Minimum of a Cert IV in a Community services related discipline (ideally a completed degree or Diploma)
  • Experience in a human services environment, particularly experience in understanding service delivery and how it can best deliver for clients with persistent and complex mental health.
  • Experience in assisting participants to test their eligibility of the National Disability Insurance Scheme (NDIS) or transition them to other appropriate supports.
  • Highly-developed communication, interpersonal and negotiation skills including the ability to work and communicate effectively with clients, their families, community agencies and other professionals.
  • Ability to meet deadlines in a high demand work environment and to exercise judgment and initiative.
  • Excellent organizational and time management skills.
  • Must be eligible to apply/currently hold a Blue Card
  • Must hold/be willing to apply for NDIS worker screening clearance 
  • Current Drivers License


Vaccination against COVID-19 is a requirement for all positions and is in accordance with Stride policy. As part of the recruitment process Stride requests evidence of vaccination status (in accordance with privacy principles) to ensure compliance with this policy requirement.   


Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.


Apply now!

To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the role and preference for full-time or part-time work hours.

Applications will be viewed and actioned upon receipt, with a closing date of 31 October 2023