Support Worker

About Us

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here – providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high-quality, person-centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

About the role

We are seeking a values-driven and proactive Support Worker, at our Alice Springs location. Reporting to the Team Leader, this is a permanent part-time position.

Salary and conditions are in accordance with the SCHADS Award, level.

You will successfully

• Establish effective work relationships with key staff, managers, and other stakeholders, as appropriate.
• Maintain regular communication with all case managers, staff and the whole team.
• Establish and maintain professional relationships with residents.
• Proactively manage grounds keeping while respecting the rights and privacy of residents and their visitors.
• Monitor building activity and security via CCTV.
• Provide an immediate and appropriate response to incidents that impact on resident safety and security in accordance with site policies and procedure.

You will have (Requisite Skills & Qualifications)

• Accurate, up to date client records and data is maintained including administrative requirements in accordance with TSA standards and procedures via use TSA information systems.
• Service gaps are identified and recommendations for service delivery improvements are made to the Manager.
• On Call worker is contacted for guidance and instruction in accordance with the Open House On Call policy.
• Undertake cleaning and minor maintenance tasks to ensure all common spaces are maintained to the highest standard of presentation.
• Experience working with people who may not have English as a first language.
• Certificate III in Community Services or similar, or willingness to undertake.
• Demonstrated previous experience working in a similar role.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Paid parental leave – 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program – Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

How to Apply

If you’re excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.