IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is to improve lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.
This role leads the Family Mental Health Support Service team in providing early intervention to assist vulnerable families with children, and young families who are at risk of or affected by, mental illness.
Due to expansion in this program, we are recruiting for a permanent full-time, Team Leader.
As a Team Leader, you will:
- Provide direction, guidance, coaching and training to the team, and assist in dealing with escalated issues
- Compile relevant, internal and external, reporting
- Supervise, mentor and assist the team to develop and follow processes to ensure the achievement of Key Performance Indicators (KPI’s)
- Coordinate and lead program meetings, along with Performance Development Review with staff
- Maintain accurate, up to date data entry records
- Coordinate resources for the team
- Promote IMPACT’s service and community and public awareness of mental health issues
To enjoy this role, you will have:
- Ability to:
- Collaborate with stakeholders both internally and externally
- Think and act calmly and deal sensitively with distress and unpredictable behaviour
- Relevant life experience and/or understanding of the issues facing people with a mental health concerns
- Proficiency in Microsoft Office applications
- Sound knowledge of support services in the local community and ability to engage in community networking opportunities
- A Certificate IV in Community Services or similar vocational qualification is desirable
Our offer to you
Our benefits include:
- Salary packaging up to $18,500 per year so you pay less tax and increase your take home pay
- Birthday bonus day off
- Paid 2 hours per month to donate to a worthy cause of your choice
- Opportunities for advancement with our ‘grow your own’ approach
- Professional development by participating in internal and external training
- Reimbursement of Working With Children and NDIS screening cards
To find out more, view our Position Description and full list of benefits at Get Involved – Careers With Us at www.impact.org.au
How to apply
Submit your application today and provide your:
- Cover letter addressing the above selection criteria
- Up-to-date Resume (including 2 recent, professional referees)
IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds.
We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2022-2023 with the Diversity Council Australia. Selection for all vacancies is made on the basis of merit.
The successful applicant will be required to obtain background checks prior to employment, including a Working with Children Check and an NDIS Worker Screening clearance.