Team Manager, Student Support Services Department for Education


About the Role:

The role requires the incumbent to provide strong leadership that supports the provision of integrated and targeted services to meet the needs of children and young people with additional needs.

The trend of increasing learner complexity is well documented in the literature. Increasing numbers of children and young people are being identified with complex learning difficulties and disabilities often with co-existing conditions such as autism and attention deficit/hyperactivity disorder. Increasing numbers of children are in schools who have difficulties arising from premature birth, have survived infancy due to advances in medical interventions, have rare neurological disorders and foetal alcohol syndrome. Behavioural issues are becoming increasingly more challenging and complex with a range of co-morbidity factors (including mental health) that require skills and expertise to identify underlying causes to better address the needs of the children and young people.

The Team Manager will lead and manage a team of multidisciplinary staff in the delivery of high quality, integrated and coordinated services across a number of Partnerships and who are engaged in the identification of needs, provision of proactive, targeted and intensive interventions, complex case coordination/management, complaints and grievance management.  The Team Manager will identify priority needs against available resources and opportunities and ensure the delivery of services within allocated resources. The role requires the recruitment, retention, induction and professional development of staff with a focus on meeting service delivery standards and the achievement of a range of key performance indicators that result in improved service delivery. The Team Manager is responsible for the effective leadership and operational management of the team and of referral processes, allocation, workload management, records management and other relevant processes and procedures.

The successful applicant is required to gain a Department for Human Services (DHS) working with children check (WWCC) prior to being employed which is required to be renewed every five years before expiry. The incumbent will be required to undertake RRHAN –EC (Responding to Risks of Harm, Abuse and Neglect – Education Care) Facilitator Lead (Masterclass) extended course or the online (Fundamentals) course which will be required to be updated every three years. For all other Special Conditions please refer to the attached Position Description.

Enquiries may be addressed to Jacqui Boylan, Assistant Director, Student Support Services via tel: 0407 092 853 or email: [email protected]

For further information and details on how to apply for this vacancy, please go to and search for vacancy number 544440.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Closing date is 11:30 pm, 16 August 2023



Department for Education

Job Salary

Full time