Who we are:
Navigator Group is an established multi-disciplinary team encompassing injury treatment, management, and medico-legal assessment. The Navigator Group consists of three companies working closely together to deliver a range of medical and allied health services within Sydney and interstate. We take a holistic approach to treat both the body and the mind, supported by our comprehensive knowledge of compensable injury, to deliver optimal outcomes for everyone involved.
Injury recovery is at the core of Navigator Groups work: our proactive approach to supporting injured and absent workers back to work or function as early as possible, is at the heart of the work we do.
Mental Health and Wellbeing is at the core of Navigator Health’s work: our proactive approach to supporting injured and absent workers back to work or function, is at the heart of the work we do.
The role:
Due to continued expansion, we are seeking experienced mental health professionals to be part of our team that supports these workers. Professional, flexible, dedicated and passionate are qualities we seek in individuals who want to make a difference to workers lives that may be struggling or facing challenging times.
The role involves conducting recurrent interviews with people with injuries or absent workers to assist in assessing their experience and needs.
We provide allied health interventions daily and are looking to work with individuals who share our values. If you’re seeking a new challenge and want to be part of this opportunity, please apply.
This role is flexible and you have the ability to work from home or our friendly Sydney offices based in the CBD.
Duties:
- Telephone / Online based counselling / coaching support
- Building rapport, trust and relationship with people recovering from injury or illness
- To administer a series of structured rating scales and actioning referral demands
- To conduct and record open ended interviews
- To participate in assessing the needs of people with injuries in a complex social environment
- To share insights into trends workers may show
- Provide person-centred counselling support, offering empathy and solution focused engagement to empower workers during recovery or illness
Requirements:
- Minimum Bachelor degree level in Allied health background, (counselling, social work, psychology, rehabilitation)
- Proven experience in counselling (CBT, trauma, SFBT)
- Membership with Australian Counselling Association Level 3 or a Clinical Member of PACFA or registered with Australian Psychological Society
- SIRA membership for NSW workers compensation (or eligible for)
- Excellent telephone manner, proven active listening skills, rapport building
- Ability to follow direction
- Computer literacy with Microsoft Office, plus other web-based applications (Salesforce, Zoom, etc.)
- Strong attention to detail
- Strong interpersonal skills with clients, organisation and stakeholders alike
- Team player who can share experiences as well and learn from others
- Ability to manage self within workload, schedules and cases, independently
Desirable:
- Psychometric screening background or telehealth support
- Lifeline, Beyond Blue, Health Direct experience an advantage
- Knowledge of the compensable injury industry
- Experience in motivational and health coaching type environments
What we offer you:
- Ongoing supervision, both peer and individual
- Flexibility to work remotely
- Regular training to suit the requirements of the role
- Weekly reviews with full clinical team on more complex cases
- Career development opportunities
To find out more about us, please visit https://www.navigatorgroup.com.au/
Please note only shortlisted applicants will be contacted.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. Candidates from all backgrounds are encouraged to apply.