New England and Western Tenants Advice and Advocacy Service Inc.

Tenant Advocate

Part-time Position

We are seeking a highly motivated individual to fill a part-time position as a Tenant Advocate, located in our Armidale office.

NEWTAAS provides advice, advocacy, Tribunal representation and education on tenancy law to tenants in the northern and western regions of NSW. The area covered includes the New England, North Western and Far Western regions of NSW. 

Selection Criteria:

• Demonstrated skills in advocacy, negotiation and representation
• Demonstrated skills in case management, including record keeping and comprehensive case notes
• Proven communication, interpersonal and administrative skills
• Good computer skills, including word processing, data entry and Internet experience
• Experience in dealing with clients with intellectual disabilities, clients from Indigenous and non-English speaking backgrounds, and clients from disadvantaged circumstances
• Demonstrated ability to work cooperatively as part of a community based team
• Ability to effectively undertake and deliver community education initiatives
• Ability to effectively participate in relevant tenancy law reform initiatives
• Current driver’s license
• Tertiary qualifications in a related discipline such as Law, Social Work or Community Welfare are desirable

The position is available for 14 hours per week and the days and hours of work will be negotiated with the Service Manager. Some negotiation for additional hours may be possible, to be negotiated with the Service Manager 

Applicants are advised that significant training requiring travel to Sydney and within the region will occur over the first twelve months of the position, and the successful applicant may be required to work additional hours to meet service delivery requirements and develop their skills. The successful applicant must attend significant training over the first twelve months, primarily online and in Sydney. Interviews for the position are proposed for the week commencing 12 December 2022. Please indicate your availability for travel in your application.

Applicants holding a current Australian practicing certificate are advised that it must be relinquished as a condition of employment. 

Applicants must address the selection criteria to be considered for the position. Contact NEWTAAS on 0267724698 to request an information package. 

Applications may be sent by email to [email protected] or by mail to:

Selection Panel
NEWTAAS Inc.
Minto 3
161 Rusden Street
ARMIDALE NSW 2350

Applications close Friday, 2 December 2022.