Therapeutic Program Manager – Toowoomba Strive Community Care



Strive Community Care is a recently established social purpose organisation that actively supports the vulnerable children and families within our community through quality, person-centred services. We believe that everyone deserves equal opportunities in life, especially those people that have experienced disadvantage and trauma. Healing and growing is a process that is possible with the right support. For more information, please visit our website:


Aside from attractive hourly rates, Strive offers a robust training induction program, monthly supervision, has a focus on supporting the wellbeing of staff, and provides ongoing professional development opportunities.

Duties of the successful applicant include: 

  • Manage the daily operations of therapeutic residential OOHC programs in the Toowoomba region including safety planning, crisis response, and person-centred strategies.
  • Embedding a therapeutic framework by overseeing best practice implementation of Children and Young People’s tailored care, and fostering an outcomes-focused team through the CREATE Model of Care.
  • Professional and responsive engagement with stakeholders via phone, email, and in-person meetings as a key aspect of collaborative casework and care.
  • Development and management of program rosters.
  • Provide leadership, supervision, and mentoring to care teams of Therapeutic Care Workers.
  • Responsible for meeting OOHC reporting requirements for programs and ensuring that appropriate documentation is kept in line with regulatory and legislative standards.
  • Administration and accountability of finance and program planning.
  • Occasional after-hours and on-call duties.


The successful applicant/s will require the following Qualifications and Experience:

  • Ideally degree qualified (Social Work, Psychology, etc), although having a minimum Certificate IV qualification in a relevant discipline (e.g. Youth Work, Social Work, Social Science, Counselling) is essential.
  • Relevant managerial experience in residential OOHC is essential with strong understanding of practice, legislative/regulatory, and staff support requirements. Experience in developing case plans/safety plans/behaviour support plans, case noting and report writing is essential.
  • Demonstrated experience in working effectively with Aboriginal and Torres Strait Islander children, families, and communities.
  • Current HLTAID003 Provide First Aid Certificate or equivalent is essential.
  • Current National Police Clearance Check (valid within 12-months)
  • Valid unrestricted Australian drivers’ license
  • Valid QLD Blue Card
  • Valid NDIS Yellow Card (or willingness to attain)
  • Experience in working with young people with complex trauma is essential.

Strive Community Care is a Child Safe organisation and will require the successful applicant to complete pre-employment checks including a Criminal History Check and a Positive Notice Blue Card. Strive Community Care is an Equal Opportunity Employer and is proud of our diverse workforce. We encourage Aboriginal and Torres Strait Islander people, and people with disabilities to apply.