Trauma/Critical Incidents – Psychologists and Social Workers in Melbourne Converge International


• Partner up with a leading Mental Health services provider
• Join a national trauma response team inMelbourne
• Combination of triage/assessment and onsite response work
• 12-month fixed term contract
• Work with Government and corporate clients
• Work flexibly from home/office

Seeking committed trauma management specialists who can support a diverse range of clients.
Converge International is a wholly Australian owned organisation with the wellbeing of people and their workplaces at the heart of all we do. We are a leader in providing health & wellbeing and people risk management solutions.  We provide a range of Employee Assistance Programs, crisis response and consulting services.  This is your opportunity to work with some of Australia’s largest organisations in various industries including, government agencies and corporate organisations.

About the role:

The Purpose of this role is to provide Rapid Response Services (including critical incidents, planned support service, rapid connect, disaster response and incident support forums) using the primary intervention models of Psychological First Aid, stepped care and referral pathways, to support Converge International’s customers during an incident or organisational change, and informing the organisations of themes, recommendations, or any internal (customer) process improvements. This role may also include the delivery of EAP and Training and Consulting Services.

We are seeking motivated and experienced registered Psychologists and Social Workers to provide critical incident, general debriefing and crisis counselling support to our client organisations. Using Psychological First Aid (PFA) and other trauma specific interventions and approaches to support individuals and their organisations through providing triage, one-on-one trauma support and group sessions.

About you:

• Experience in providing psychosocial interventions, support and counselling.
• Relevant experience and minimum 3 years trauma management and/or relevant consultancy services
• Demonstrated ability to assess workplace issues, identify suitable intervention programs and provide solution- focused advice to achieve agreed outcomes
• Have a passion to help people and enjoy working flexibly in a fast-paced environment
• Excellent time management skills, report writing skills and your willingness to demonstrate a ‘can do’ attitude
• Demonstrated ability and experience in delivering People Assist services (EAP, RRS).
• High level negotiation and facilitation skills
• Work collaboratively with all stakeholders

Working at Converge means joining a diverse, talented, and caring community where our people feel included, valued and connected. We hire for heart. We are passionate about transforming the wellbeing of people at work. It’s at the core of all that we do. 

Our commitment to you: 

• Competitive remuneration
• Volunteer leave
• Paid parental leave
• Purchasing of additional leave
• Flexible working arrangements
• Flexible, diverse and challenging work
• Regular clinical supervision
• Access to training and professional development 
• Career development through internal mobility
• Lifestyle discounts – Discounted movie tickets, retail discounts and much more

3-5 years of relevant experience as a psychologist or social worker is desirable and you will be trained in Psychological First Aid.  A tertiary qualification in Behavioural Sciences and registration with the appropriate professional body is required. A current driver’s licence and your own vehicle is a must. 
For more information contact Kate Silverstein, Talent Acquisition Consultant on 03 8681 2470, [email protected] or visit 

Converge is committed to an inclusive culture where everyone is treated with respect and supported to thrive in the workplace.  We encourage and support applications from people of all levels of experiences and abilities, ages, diverse backgrounds and cultures, including First Nations people and the LGBTQIA+ community. We invite you to send us your resume or contact us at [email protected]



Converge International

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