Welfare Coordinator Griffith University


Company Description

Griffith University is a progressive, values-led university dedicated to learning, leadership, and innovation. This is your chance to help us achieve our vision to transform lives and add to human knowledge and understanding in a way that creates a future that benefits all. 

Student Success, part of Student Life, provides student centric programs and services focused on access, retention and success. We work in collaboration with partners from across the Griffith community. We value creativity, authenticity, inclusivity and solutions.  

Job Description

The Welfare Coordinator develops, designs and where appropriate delivers programs and initiatives that equip students with the resources required to confidently manage their own welfare needs. The Welfare Coordinator works in collaboration with key stakeholders, including the student associations, to ensure seamless service provision and broad awareness of welfare support. 

Key responsibilities include: 

  • Conceptualise, manage and deliver a suite of programs, projects and events focused on student welfare. 
  • Develop and deliver awareness campaigns, in collaboration with the Marketing and Communications Student Communications Team, regarding welfare services and other welfare issues such as budgeting, tenancy, employment rights. 
  • Initiate, develop and maintain networks or partnerships with key stakeholders within the University, including student associations, and external agencies with a focus on developing and maintaining best practice programs and timely and appropriate referral pathways. 
  • Develop and deliver training to University staff on welfare services, support and information and maintain appropriate reference and referral mechanisms. 
  • Provide students with information about their eligibility for benefits from a range of government and community organisations and liaise with relevant staff within those organisations about individual student’s problems. 


About you

You will hold relevant tertiary qualifications in social work, human service or a related field, with at least four years’ relevant work experience, or an equivalent combination of relevant skills, knowledge and experience.   

  • Demonstrated high-level interpersonal, communication, liaison, networking and mediation skills in order to develop and maintain effective relationships and work as part of a team 
  • Ability to exercise sound judgement in dealing confidently and sensitively with people from a wide range of backgrounds, including senior administrators and academics 
  • Ability to make informed decisions based on strategic information, data and development scalable responses 
  • Experience working with people from diverse backgrounds preferably within the tertiary sector 


  • Experience with and understanding of broader community welfare programs and emerging issues 

Mandatory requirements 

  • Current Blue Card or ability to obtain 
  • Current provisional or open driver license 

What we offer

This is a full time, fixed term position (until December 2025) based at our Nathan campus. Griffith is a multi-campus University you may be required to work across other campus locations. 

The base salary for HEW Level 7 range $93,854 – $101,680 per annum + 17% superannuation. The total FTE package will be in the range $109,809 – $118,965 per annum. 

Additional Information

Why join Griffith?

As a values-led organisation, at Griffith University, we’ve worked hard to create a dynamic and strong organisational culture. We support the professional and personal development of all our employees and invest in the skills of our people. We offer:

  • genuine work-life balance and a supportive work environment.
  • salary packaging options and corporate health discounts.
  • generous leave entitlements including paid parental leave and leave loading.
  • support with future learning opportunities through our educational staff assistance scheme.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information, please visit our Equity, Diversity and Inclusion page.

How to apply
Please submit your application online and ensure your application includes the following:

  • A covering statement outlining your suitability for the role referring to the “About you” section listed above and the Position Description
  • Current curriculum vitae, including name and contact details.

Applicants must have unrestricted work rights for the length of contract. Successful candidates may be subject to a criminal history check

For further information specifically about this role, please contact Michelle Wear, Director Student Success at [email protected] 

For application support, please contact People Services on 07 3735 4011, quoting REF3195H

Closing date: Monday 28 August 2023 at 11.59 pm AEST. All applications must be submitted online. 



Griffith University

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