Welfare Officer – College (Midland) Indie Education

JOB DESCRIPTION

Indie College is a not-for-profit Registered Training Organisation (RTO) that delivers nationally recognised training. 

Indie College supports young people and adults to re-engage back into education who may have disengaged or are impacted by a variety of personal or health circumstances. We explore individual goals related to pathways back into education, employment, or further accredited training, whilst assisting the development of Language, Literacy, and numeracy skills and building confidence.

Indie courses are delivered in either one-on-one, small, or large group settings.

Check out our website (https://indiecollege.edu.au/) for more information on the qualifications Indie delivers.

Core Workplace Objectives

  • Monitor and support the holistic well-being and welfare needs of the students.
  • Ensure students receive the social and emotional support required to develop knowledge, understanding, and skills that support learning, positive behaviour, and constructive social relationships.

Workplace Tasking & Key Responsibilities

  • Act as a main support person for Indie College Learners aged 15 – 18 years.
  • Facilitate student enrolment into Indie College, conduct interviews, and assist students and families in completing enrolment paperwork.
  • Assess student needs, facilitate access, and negotiate appropriate support and referral to services as required.
  • Develop and implement structured welfare programs to support student well-being.
  • Educate students about safe practices, and how to seek further assistance and guidance across a range of welfare-related matters.
  • Identify, monitor, and develop intervention strategies for at-risk students.
  • Liaise with students, carers/parents/guardians, and other stakeholders to resolve student issues.
  • Work closely with the administration support team to ensure compliance with the enrolment and withdrawal processes for students and record-keeping requirements of the relevant department of education.
  • Follow up on enrolment inquiries and liaise with the Regional Manager to ensure that students are enrolled in the education program that best suits student educational needs and engagement levels.
  • Liaise with the Regional Manager to provide training for teachers and support staff across welfare-related areas including how to respond to and manage a range of challenging situations.
  • Proactively liaise with referring welfare agencies and schools to raise awareness of Indie College as an alternative registered training organisation (RTO) for students who find mainstream schooling too challenging.
  • Establish and maintain a database of referral agencies and attend regular welfare sector networking events.
  • Provide monthly reports to the Welfare Manager. 

For this position with our company, applicants must:

  • Demonstrate experience and passion in the provision of individual support and working with young people.
  • Have skills and experience in working with Microsoft Office (including Excel spreadsheets, Word, PowerPoint, Publisher and Outlook).
  • Have a high level of interpersonal skills including the ability to negotiate and resolve conflict.

For this position with our company, applicants must be willing and able to provide:

  • A minimum qualification of Diploma in Community Services, Counselling, Youth Work, Social Science, Social Work or related discipline.
  • WA Working with Children’s Check 
  • Annual National Police Checks.

Remuneration:

  • Level 9 (AWCC Enterprise Agreement 2022-2025) $81,694
  • A company laptop and phone are provided with this position.
  • Salary Packaging through Maxxia.

If you have any questions regarding the role, please contact Carolyn McKernan – Welfare & Enrolments Assistant Manager

Email: [email protected]

Applications close on 21 December 2023. 

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