Wellbeing Advisor University of Newcastle


  • Make a positive impact on the lives of students
  • Foster a sense of accomplishment and fulfillment in your work
  • Expand your knowledge and capabilities
  • Flexibility for Full Time or Part Time

Be Challenged and Imagine With Us

The Wellbeing Advisor is a crucial member of the University of Newcastle’s Counselling and Psychological Services (CAPS), responsible for delivering high-quality, customer-focused services that enhance the overall student experience and promote their well-being. This role involves being the initial point of contact for students seeking support and assistance across various aspects of their well-being. The Wellbeing Advisor collaborates with a multidisciplinary team to provide integrated student care, ensuring a holistic approach to addressing students’ diverse needs. This includesTop of Form

  • Conducting comprehensive biopsychosocial-cultural assessments to understand and address a wide range of issues affecting students.
  • Assessing and managing risk factors within the scope of practice, collaborating with both internal and external service providers as needed.
  • Offering short-term case management and referring students to appropriate services within the University and the broader community.
  • Ensuring timely scheduling of appointments and maintain efficient service delivery.
  • Gathering and analysing feedback from key stakeholders to continuously improve service quality.
  • Striving to meet the needs and expectations of students and other stakeholders.
  • Maintaining professional registration and membership requirements.
  • Providing expert advice, guidance, and recommendations on student support and well-being matters.
  • Collaborating with students, staff, and external partners to ensure effective well-being solutions.

This Fixed Term is full time until the end of December 2023 with potential for extension at a HEW 7 Higher Education Level and will be based at Callaghan Campus.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities. 

For more information click here – Our Uni. 

About the Unit

The Student Wellbeing unit is tasked with ensuring that students have access to an integrated and coordinated program of support and risk management for non-academic matters. The focus of this unit is on proving health, wellbeing, and mental health services and support for students, along with support for AccessAbility and Equity initiatives to help students navigate a smooth and successful journey throughout their studies.

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

  • The remuneration for this position is from $91259 – $102667 FTE pro rated +17% superannuation and is commensurate with skills and experience
  • Flexible working arrangements (in line with the University’s Flexible Work Policy
  • 17% super and salary packaging
  • Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
  • Discounts in private health insurance, gym memberships, software, travel and more
  • Wellbeing programs

Your next steps

Please visit here for a guide on how to apply for a role.

If viewing this on a job board other than the University’s please click ‘Apply’ to reach the University’s website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application.


Your application must include:


  • Your resume
  • A cover letter outlining your motivation to apply for this opportunity
  • A statement addressing the Essential Criteria listed below:
  1. Relevant allied health qualification (e.g. Psychology, Occupational Therapy, Social Work, Nursing) and with at least four years subsequent experience; or a combination of relevant experience and/or education and training
  2. Demonstrated experience in biopsychosocial-cultural assessment (including mental health assessment) and effective use of referral pathways
  3. Commitment to best practice in the provision of short term support, including single session model, in response to a wide range of complex health, social and mental health issues

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 2 pages (approximately 2,000 words).

For specific position enquiries, please contact Jaqueline Olley, Senior Manager, Counselling and Psychological Services on (02) 4921 6622 or via email [email protected]

Having Difficulties? Please reach out to us: [email protected]

Closing date: Wednesday 30th August 2023 at 11.59pm AEST

We are excited to be Looking Ahead with you




University of Newcastle

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