We’re not who you think we are.
Our focus on building a brighter future for Australia’s veterans is as strong as ever, and we’re doing it in surprising and innovative ways! Our purpose is to provide services to Veterans that focus on making a real difference to veteran’s quality of life.
With Australia’s most successful prize home lottery funding us, you’ll have access to the best technology, skilled co-workers and interesting projects that will allow you the opportunity to grow your career with us.
About the role
As part of our commitment to evolve and remain relevant to the needs of contemporary Veterans, we are currently recruiting for a new Wellbeing Advocate to join the team. This position is permanent full-time and based with RSL Tasmania State Branch.
Our Wellbeing Advocates are on the front line, supporting the needs of our ex-service personnel and their families. As part of our holistic approach, the wellbeing role focuses on providing support through partnering Veterans with experienced practitioners and suitable programs that will have clinical benefits to their overall physical and mental wellbeing, thus improving their quality of life. This role will also be integral in connecting with Tasmania’s considerable sub-branch network, to understand how we can better partner to deliver services to the Veteran community.
Requirements of the role include, but aren’t limited to:
- Prepare client support plans and work with clients on outcomes-based approaches to their wellbeing
- Preparation of documents that seek assistance from the department of veteran’s affairs such as non-liability health care and rehabilitation options for clients.
- Identify program opportunities and assist in their development and implementation
- Deliver programs such as Homelessness, Employment and Finance and accept referrals from the VSO network in accordance with set processes
- Conduct home and hospital visits to veterans to ensure they receive emotional support, counselling or other assistance they need
- Monitor and liaise with Health Care providers and DVA as required for the benefit of veterans.
About you
Our ideal candidate is client focused with strong case management background and effective communication and interpersonal skills who can work in highly sensitive environments and situations.
To be considered for this position, you will be able to demonstrate the following:
- A Degree in Humanities/Arts (Social Welfare) / Social Science, Health Sciences, or relevant discipline, or 3-5 years’ experience in a relevant position is required.
- Extensive knowledge and suitable experience in Strength Based Case Management
- Required to undertake training in the Advocacy Training and Development Program – MILADW001 in Welfare
- Ability to show empathy and work in highly sensitive environments and situations
- Sound understanding of the ADF environment and Veteran Community and its unique sensitivities (desirable)
- Extensive knowledge and understanding of the veteran community (desirable)
- Proven ability to understand and interpret complex legislation and compile in-depth research
- Ability to build and maintain good relationships both internally and externally to RSL (Tasmania Branch)
- Demonstrated attention to detail and high degree of accuracy
- Demonstrated effective communication and interpersonal skilled in working directly with veterans and their families
- High level written and oral communication skills
- Proficient in the use of Microsoft Office products and the ability to learn internal IT applications
Benefits
Some organisations say it, but RSL Tasmania really means it – you will truly be working amongst committed, passionate and talented professionals. Every day, you will push the envelope as we work together towards our goal of delivering a bright future and enduring legacy for all Veterans and their families.
If you are successful in progressing to the next stage of the recruitment process, you will be required to complete online testing that will take approximately 75 minutes.
Applications will remain open until otherwise advised. If this is an opportunity that excites you, please apply via Seek today.
Applications will remain open until otherwise advised. If this is an opportunity that excites you, please apply via Seek today.