Youth Access Clinician – FT – Tamworth Centacare New England North West


The Youth Access Clinician is a member of the headspace team. They are responsible for effectively engaging, screening, assessing and coordinating the care of young people aged 12- 25 years with diverse mental health, general health, vocational and/or drug/ alcohol services needs who are referred to or access headspace within an early intervention framework.  This position is responsible for ensuring alignment and delivery of the headspace model under the headspace National Trade Mark Licence Deed. To find out more about headspace visit

Who We Are

Centacare NENW is a leading provider of social and community services across the New England North West area and the Social Services Agency of the Catholic Diocese of Armidale . 

The benefits of working for Centacare NENW

As an employee of Centacare NENW you will have the opportunity to work alongside a committed and professional team within a dynamic and supportive culture, other benefits offered include:

  • A vibrant, energetic and supportive team environment that strives to be professional, fun and family friendly
  • Extensive range of worksheets, educational tools and other internally developed resources
  • Individual and peer supervision to support your professional practice
  • Flexible working arrangements including an ADO [Allocated Day Off]
  • Opportunities to develop group programs and resources based on areas of personal interest
  • Diverse client load with support to increase areas of professional expertise
  • We have a burnout prevention caseload model, which emphasises staff’s health and wellbeing
  • Generous Professional Development opportunities
  • Employee Assistance Program


This position operates under the Health Professionals & Support Services Award 2020 on a level 2.

Tax-free Salary Packaging Benefits

In addition to your remuneration, you have the option to enjoy generous tax- free salary packaging benefits which includes;

  • General Living Expenses up to $15,900
  • Entertainment Benefits up to $2,650
  • Car Leasing through Novated Leasing

About The Role 

Working as part of our team some key responsibilities include but is not limited to:

  • Assist in engaging young people in the service, gathering relevant client information and conducting biopsychosocial assessments and screening of young people referred to or accessing headspace using the agreed headspace assessment tools, policies and procedures to identify young people and deal with general health; mental health and/or  substance  use  problems and/or education, training or employment or other care or service needs.
  • Adhere to the headspace National principles around Family Inclusive Practice in all work undertaken. Family Inclusive Practice is a way of working that values the significance of family in a young person’s life, with the definition of family being uniquely defined by each young person that headspace assists. A Family Inclusive approach facilitates support of the young person’s family as well as proactively involving a young person’s family in all aspects of the young person’s care.
  • In consultation with relevant clinicians, coordinate care by assisting the client to access the services they need. This includes: consulting and liaising with internal and external service providers regarding care needs according to document care plans; working collaboratively with the client, the client’s carers and other team members to determine care or service needs and assisting with the coordination of care/service needs as required and supporting the continuity of client care and information flow between headspace clients, headspace staff and external service providers.
  • With guidance from senior clinical and other staff, carry out assertive monitoring of clients including. This includes contacting the client when they miss an appointment, following-up on clients to ensure on-going care and putting services in place early if signs of mental health or drug and alcohol problems emerge as directed.
  • Assist in the referral of young people to appropriate services either within headspace or other community agencies.
  • Provide information to clients and carers regarding the nature of mental health and substance use problems, other information services available and how to access them.

About Our Perfect Candidate

We want to work with people who like to make a difference in a community, are happy to introduce their new skills and ways of thinking as well as have fun in a friendly and professional environment.

Essential Criteria

  • Relevant Tertiary Qualifications (Allied Health Discipline).
  • Fully registered health professional with mental health experience: AHPRA for Registered Nurse, Occupational therapist, Clinical Psychologist or Psychologist; AASW for Social Workers.
  • Experience in the provision of clinical mental health services for young people including engaging and providing care with young people ages 12 – 25 years who have mental health, alcohol and other drug problems.
  • Demonstrated ability to undertake assessment/screening of clients and their carers and the ability to develop understanding/knowledge of determining care needs and assist clients to access necessary services.
  • Current knowledge of the health needs of young people and the local youth, mental health and alcohol and other drug agencies and networks.
  • Current and valid Working with Children Clearance.

Centacare NENW is an equal employment opportunity employer.  Aboriginal and Torres Strait Islander Persons and persons from culturally diverse backgrounds are encouraged to apply.

Would you like to find out more or apply

To apply for this position please click on the below apply link.

Only applicants that submit the following will be considered:

  • A covering letter
  • A statement of claim addressing how you meet the above Essential Criteria and
  • Your resume

For more information or role related queries please contact Cooper Faint on [email protected]

Closing date for applications:  4pm, Monday 9th October 2023

Centacare NENW is committed to safeguarding children and vulnerable adults and demonstrates a zero tolerance to abuse.



Centacare New England North West

Job Salary

Full time