Youth Support Worker – Longreach CatholicCare Central Queensland


  • Permanent part time position – 30 hours per week
  • $36 per hour plus generous salary sacrificing benefits to increase your take-home pay
  • Company vehicle provided for outreach services

About Catholiccare Central Queensland

CatholicCare Central Queensland is a large, vibrant and well respected not for profit organisation providing services across the Catholic Diocese of Rockhampton. From Mackay in the north to Bundaberg in the South, and out to Longreach in the Central West, our primary focus is based on our Christian Ethos and the principles of Catholic Social Justice.

Primary Objective

Youth Support workers are required to provide a range of information, support, referrals, skills-based education, and case management services to Young People aged 8-21 years who are at risk of disconnection from their family, community, support networks, school, training and or employment. Youth Support workers are required to ensure professional and timely response to Homelessness, harm minimization including self-harm.

• Provide regular support and assessment, including safety planning, relevant to young person’s individual barriers to help them achieve positive life outcomes.

• Addressing the four key areas of concern – family conflict, homelessness, harm and/or unemployment, and disconnectedness.

• Provide effective coordinated service delivery supports to young people, including those with multiple and/or complex needs.

• Provide improved access to services, social connectedness, and quality of life for young people. This includes identifying goals and facilitating social contact with family and friends to form new social networks to access education, volunteering, employment, and leisure activities in their community.

• Facilitate a supported referral process to include the most appropriate mainstream and specialist services e.g. Drug or alcohol, education, mental health, homelessness services. Practical assistance for young people to access income support payments including transport to attend relevant support appointments.

• Provide practical and well-planned assistance for service users to achieve their individual goals focused on issues and barriers related to the young person’s ability to thrive.

Qualifications and Experience

• Minimum qualifications required Certificate IV in Community Services, Mental Health, alcohol & other drugs, or education with relevant experience, OR experience attained through previous appointments, services and/or study relevant and or equivalent to the level of expertise required to undertake the range of activities required.

Core Competencies

• Provide appropriate intake, support, information, referral, and case management for eligible clients

• Provide appropriate risk assessment and safety planning for at risk young people

• Review and analysis client needs to ensure appropriate and effective service delivery to address the young person’s barriers

• Ensure data entry and program reporting is completed as per funding agreements and Catholic Care CQ requirements

• Build relationships with clients and stakeholders through trust & rapport whilst adhering to ethical standards and guidelines

• Capacity/ability to engage clients from diverse backgrounds and establish effective working relationships, mindful of appropriate cultural protocols

• Ability to acquire knowledge of the issues effecting families and young people, including disconnectedness, family conflict, homelessness, risk of harm and including self-harm

Other Requirements

• Provide services in accordance with Organizational and Legislative Guidelines including the Young People Investment Specifications.

• Ability to travel to provide services and work flexible hours as needed

• Understanding of Case Management principles and how to implement these.

• Current C or CA class Driver’s license (QLD)

The successful candidate will also be required to demonstrate entitlement to work in Australia, and to disclose any pre-existing injury or disease which may be adversely affected by undertaking the inherent requirements of the position.

This position requires the completion of an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.

To apply for this position, please submit the following documents:

• Your current resume

• A cover letter clearly addressing each core competency and the requirements of the role.

Apply today for a career that changes lives.



CatholicCare Central Queensland

Job Salary

Part time