With modern technology it has become more viable for almost anyone to access the expertise of a counsellor online through apps such as Zoom. Online counselling is a service that can offer clients the same degree of support and confidentiality that a traditional consultation does, while offering a more convenient…

As a counsellor, you will inevitably come across difficult clients in your career and will need to deal with them appropriately. When you do come across such a client, it is important to keep in mind the client’s background, their thoughts and attitude towards counselling, and if they have issues…

The purpose of confidentiality Ethical behaviour is fundamental to the counselling practice and one of the ethical concepts that are at the core of the profession is confidentiality. It is important to ensure all work, client interactions and documentation needs follow the appropriate laws and the privacy and confidentiality requirements…

Client autonomy is allowing and encouraging an individual’s freedom of choice and action. It addresses the responsibility of the counsellor to support clients, when appropriate, to make their own decisions and to act on their values. Counselling is mainly voluntary and needs a certain level of engagement from the client…

What is duty of care Ensuring clients and colleagues are safe and treated appropriately is the vital obligation of every counsellor, which is why duty of care must be heavily considered. Duty of care is legally written into the Work Health and Safety Act 2011 and is your responsibility to…

A scope of practice is a profession’s full spectrum of roles, responsibilities, actions, and decision-making capacity that individuals within that profession are authorised to carry out. Scope of practice is the area in which you as a counsellor can practise in a competent, safe, and lawful way that adheres to…